Field Reimbursement Manager, Wisconsin

argenx • Milwaukee, WI

1d • $176,000 - $242,000 • Remote

About The Position

The Field Reimbursement Manager (FRM) serves as a trusted partner to healthcare providers and office staff, helping optimize patient access to argenx therapies through medical and pharmacy benefit channels. This customer-facing role provides reimbursement education, access support, and patient services expertise while navigating changing payer policies and requirements. The position is based in the Wisconsin area and involves extensive travel throughout the assigned geography, with in-person and virtual customer engagement.

The FRM supports healthcare providers with commercial and government payer policies, benefit design, prior authorizations, claims adjudication, appeals, billing and coding considerations, specialty pharmacy processes, and site-of-care considerations. The role develops account-specific access strategies, manages complex reimbursement issues and escalations, and shares customer insights and payer trends to inform business strategy and improve the provider and patient experience.

The FRM collaborates with Patient Support Services, Patient Services, Case Management, Regional Account Directors, Distribution, Market Head, Business Leader, Market Access, and other internal stakeholders. The role also develops and executes territory plans, uses CRM tools and data analytics to document activities and track performance, and conducts all work in compliance with applicable laws, regulations, company policies, and argenx values. The position offers a competitive salary package, incentive program eligibility, and a comprehensive benefits package.

Requirements

• Bachelor's degree or equivalent experience.
• At least 5 years of reimbursement, patient access, market access, specialty pharmacy, or related healthcare experience.
• Expertise supporting therapies reimbursed under both medical and pharmacy benefits, including knowledge of Medicare, Medicaid, commercial insurance, prior authorizations, claims, appeals, and patient access pathways.
• Ability to build productive relationships with healthcare providers and office staff.
• Strong communication, presentation, organizational, problem-solving, and customer engagement skills.
• Ability to work independently and collaborate across cross-functional teams to drive patient access solutions and business objectives.
• Demonstrated success in collaborative environments, using CRM systems, data analytics, and customer insights to inform account strategy and engagement.
• Willingness and ability to travel extensively throughout the assigned geography.
• Must reside in the Wisconsin area.

Nice To Haves

• Experience in neurology, immunology, rare disease, specialty biologics, or other complex specialty therapeutic areas.
• Knowledge of buy-and-bill and specialty pharmacy distribution models, infusion reimbursement, site-of-care optimization, and payer management strategies.

Responsibilities

• Serve as the primary reimbursement and patient access resource for healthcare providers and staff in the assigned territory, building relationships through in-person and virtual engagement.
• Educate customers on patient access, reimbursement, coverage policies, prior authorizations, claims, appeals, billing and coding considerations, specialty pharmacy processes, and patient support resources.
• Develop account-specific access strategies and guide providers through reimbursement challenges and access barriers in accordance with company policy.
• Manage complex reimbursement issues and escalations with urgency and professionalism.
• Share customer insights and payer trends to inform business strategy and improve the provider and patient experience.
• Partner with Patient Services, Case Management, Market Head, Business Leader, Market Access, and other stakeholders to address access barriers, coordinate account strategies, and provide a consistent customer experience.
• Participate in case reviews, escalation management, and ongoing collaboration to support timely patient access and organizational learning.
• Develop and execute territory plans aligned with customer needs, business priorities, and access objectives.
• Use CRM tools, data analytics, and reporting to document activities, identify opportunities, track performance, and manage territory priorities and travel.
• Address patient access challenges proactively and with a solutions-oriented approach.
• Navigate complex account dynamics, manage conflict constructively, and collaborate to achieve positive outcomes for patients, providers, and the organization.
• Conduct all activities in compliance with applicable laws, regulations, company policies, and argenx values.

Benefits

• Competitive salary package.
• Short-term and long-term incentive program eligibility, subject to plan terms and policies.
• Comprehensive benefits package, including retirement savings plans and health benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level