Field Reimbursement Manager-Oncology-Atlanta, GA/Jacksonville, FL

Regeneron Pharmaceuticals • Jacksonville, FL

7d • Hybrid

About The Position

This position is a critical front-line member of the Regeneron Field Access & Reimbursement team. The primary purpose of this role is to support Physician offices in obtaining appropriate reimbursement and to support the company and divisional reimbursement strategy for Regeneron products within various payer segments. This is a hybrid role located in Atlanta, GA/Jacksonville, FL. The role involves working cross-functionally and collaboratively with multiple field teams to act as a Reimbursement/Payer Subject Matter Expert. The Field Reimbursement Manager will provide reimbursement support services and activities to educate physician offices on payer policies, billing & coding, and Regeneron Patient & Practice services to streamline acquisition and reimbursement processes. They will establish working relationships within targeted healthcare provider offices to assist professionals in resolving prior authorization and reimbursement issues that may be barriers to product access, in compliance with Regeneron policies. The role also involves assisting healthcare providers in identifying claims and coding issues, providing guidance on claims appeal processes, and staying aware of reimbursement requirements and environmental changes in coverage policies. Flexibility is key to anticipate and adapt to customer needs, market changes, and challenges. Building foundational relationships within payer segments is crucial for product education and support.

Requirements

• A Bachelor’s degree.
• At least five years of field reimbursement experience.
• Buy and Bill market experience.

Nice To Haves

• Oncology experience is preferred.

Responsibilities

• Work cross-functionally and collaboratively with multiple field teams (Regional Directors, Oncology Medical Specialists from multiple teams, Key Account & Payer teams) to act as Reimbursement/Payer Subject Matter Expert, in efforts to support the healthcare provider segment.
• Provide reimbursement support services/activities in concert with multiple field teams, to educate physician offices on payer policies, billing &coding and Regeneron Patient & Practice services, in efforts to streamline the acquisition and reimbursement processes for Regeneron products.
• Establish a working relationship within targeted healthcare provider offices to assist healthcare professionals in resolving prior authorization and reimbursement issues that may be barriers to product access in a manner that complies with Regeneron policies, processes, and standard operating procedures.
• Assist healthcare providers in identifying claims, coding issues and process changes to provide guidance on claims appeal processes within provider offices.
• Individual must be acutely aware of reimbursement requirements and environmental changes to coverage policies set forth by federal and state governments and managed care organizations.
• Individual must be flexible to anticipate and adapt to customer reimbursement and support needs, as well as market changes and challenges.
• Ability to build foundational relationships within payer segments to ensure appropriate product education and overall product support.
• Responsible for submitting individual development goals, territory business plan, monthly activity reports, expense reports and other reports as requested by the Regional Director.
• Complete assignments projects as directed and in a timely manner.
• Demonstrate appropriate territory planning and time management skills by effectively covering the specific geographical area of responsibility.
• Meet or exceed the standard level of performance in target account activity.
• Provide sales support via distribution of reimbursement materials and assistance to physician offices and Medical Specialists.
• Work with Director of Reimbursement Services to track and report on trends within territory assist hotline staff in addressing coding, coverage, or reimbursement resolutions, appeals for authorization and payment as directed.
• Constantly evaluate levels of customer support delivered and work with department personnel toward improving customer support.
• Work collaboratively within the various Regeneron departments to facilitate, implement, and execute the overall divisional and corporate goals and objectives.

Benefits

• health and wellness programs (including medical, dental, vision, life, and disability insurance)
• fitness centers
• 401(k) company match
• family support benefits
• equity awards
• annual bonuses
• paid time off
• paid leaves (e.g., military and parental leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level