About The Position

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. We are seeking a Field Readiness Lead to play a critical role in helping our go-to-market organization evolve how we sell, communicate, and engage with customers. This role sits at the intersection of product, marketing, and the field, acting as a translator who converts complex strategy and platform capabilities into clear messaging, training, and tools that enable frontline teams to succeed. As Availity undergoes transformation in its go-to-market approach, this role will focus heavily on the field experience, ensuring sales and customer-facing teams understand not just what we offer, but why it matters and how to position it effectively in real-world conversations. This is not a traditional enablement role. The ideal candidate will combine strong business acumen, healthcare knowledge, and storytelling ability to influence how we show up in the market, support performance, and drive adoption of a more strategic, platform-oriented selling motion. Sponsorship, in any form, is not available for this position.

Requirements

  • Experience in go-to-market, sales enablement, or field readiness roles, preferably within healthcare technology or SaaS environments.
  • Strong understanding of the healthcare industry, including the ability to communicate credibly about industry dynamics and challenges.
  • Proven ability to translate complex concepts into clear, compelling messaging and training materials.
  • Experience working cross-functionally across product, marketing, sales, and customer-facing teams.
  • Strong presentation skills and executive presence, with the ability to influence and engage diverse audiences.
  • A systems-thinking mindset, with the ability to connect dots across workflows, teams, and processes.

Nice To Haves

  • Experience in large-scale technology or consulting environments with exposure to go-to-market strategy.
  • Background in strategic selling or platform-based sales motions.
  • Strong visual storytelling and training design capabilities.
  • Experience supporting both sales and customer success organizations.
  • A demonstrated ability to operate effectively in fast-paced, ambiguous environments.

Responsibilities

  • Acting as a bridge between product, marketing, and the field, translating strategy into actionable messaging and enablement.
  • Building and refining training, enablement materials, and communication frameworks to support frontline teams.
  • Spending significant time engaging with the field to understand real challenges, performance gaps, and opportunities for improvement.
  • Identifying and close gaps in how the organization equips teams to sell and support customers.
  • Leading or supporting training sessions and enablement programs that drive adoption of new go-to-market approaches.
  • Partnering cross-functionally to ensure alignment across teams and consistency in messaging and execution.
  • Contributing to evolving how the organization defines and executes go-to-market strategy over time.

Benefits

  • competitive salary
  • bonus structure
  • generous HSA company contribution
  • healthcare
  • vision
  • dental benefits
  • 401k match program
  • unlimited PTO for salaried associates
  • 9 paid holidays
  • reimbursement for wellness activities (up to $250/year)
  • education reimbursement
  • Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
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