About The Position

The Field Quality Investigations - Engineering Intern position at Nissan in Smyrna, TN, offers a 12-week program focused on supporting the launch of the new Smyrna-built Rogue and improving vehicle field quality. This role is situated in a fast-paced environment that emphasizes teamwork and collaboration to rapidly address field concerns, implement solutions, and enhance customer satisfaction. Interns will acquire practical experience in technical investigations, data analysis, technical reporting, cross-functional teamwork, and automotive quality engineering.

Requirements

  • Must be currently enrolled in an undergraduate or graduate degree program in Engineering or a related technical field.
  • Students entering their Junior, Senior, or Master's program at the start of the upcoming academic term.
  • Strong organizational skills with keen attention to detail.
  • Self-motivated with a willingness to learn and continuously develop technical and professional skills.
  • Strong written and verbal communication skills.
  • Strong analytical and problem-solving abilities.
  • Proficiency in Microsoft Office applications, including Excel, Access, PowerPoint, and Word.
  • Interest in automotive systems, vehicle quality, testing, troubleshooting, and continuous improvement.
  • GPA of 3.0 or above.
  • Ability to perform work onsite at Smyrna, TN.

Nice To Haves

  • Preferred Degree: Mechanical Engineering, Electrical Engineering, Automotive Engineering, Industrial Engineering, or related engineering field.

Responsibilities

  • Assist in identifying field concerns related to automotive electrical and mechanical systems and components.
  • Investigate assigned field quality issues through vehicle testing, bench testing, and technical analysis.
  • Prepare technical reports, summarize findings, and communicate recommendations to stakeholders.
  • Analyze field quality information, including consumer surveys, warranty data, consumer affairs reports, field staff reports, and technical hotline data.
  • Track corrective actions and support the development of technical service bulletins and other quality improvement initiatives.

Benefits

  • Business Synergy Teams (ERGs)
  • Professional Training and Development
  • Seminars
  • Learning platforms
  • Leadership trainings
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