Field Property Claims Adjuster: Hackensack, NJ

Farmers Insurance•Jersey City, NJ

2d•Remote

About The Position

Farmers Insurance is seeking a Field Property Claims Adjuster in the Hackensack, NJ area. This role is a field position requiring travel to policyholder homes and offers flexibility and independence outside of a traditional desk job. Farmers emphasizes a results-driven, high-performance culture with opportunities for growth, learning, and making a difference in people's lives. The company is an award-winning, equal opportunity employer with a supportive community and competitive benefits.

Requirements

High School diploma or equivalent required.
Excellent Customer service experience, preferably in a retail environment.
Excellent communication skills – both oral and written.
Computer Literate: MS Word, Excel, Outlook.
Proficiency with smartphones and applications.
Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
Valid driver's license and Bondable.
Final candidates will also be subject to a Motor Vehicle Record background check as this position may include a company vehicle.
Willing and Able to climb ladders to inspect roofs, and be comfortable working on rooftops, multiple times per day.
Willing and Able to work in small, confined spaces that have been damaged; such as attics and crawlspaces.
Willing and Able to achieve a minimum passing score on all claims training exams.

Nice To Haves

Construction or Insurance experience is highly desirable and preferred.

Responsibilities

Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
Evaluate and report on potential subrogation opportunities.
Report incidents involving theft, fraud, or arson to appropriate state and industry agencies.
Perform duties independently, with work directly impacting management outcomes.
Act as a company representative in public interactions, maintaining a professional demeanor consistent with management standards.
Engage regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
Use strong customer service skills to negotiate with policyholders to settle the claim.
Perform additional duties as assigned.
Promote safety at all times and comply with safety/ergonomic standards as outlined in relevant company published manuals.
Commit to 1–3 CAT deployments per year, which may require travel away from residence for a specified period (usually 2-3 days).

Benefits

Paid training through the award-winning and industry-leading University of Farmers.
Flexibility and independence to work outside the confines of a desk job.
Total Rewards Benefits Package: 401K and a competitive starting salary.
Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership.
401(k)
Medical
Dental
Vision
Health Savings and Flexible Spending Accounts
Life Insurance
Paid Time Off
Paid Parental Leave
Tuition Assistance