Field Property Claims Adjuster: Benson, NC

Farmers Insurance

9d•$26•Remote

About The Position

We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for our unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us. Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do. Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let’s build something incredible together! This is a field role requiring travel to and from policy holder homes. This territory covers the Benson, NC area, extending from south of Raleigh to northeastern Fayetteville. To be considered for this opportunity, candidates must reside in Benson, NC, or a nearby surrounding community within the assigned territory. This position offers a starting wage of $26.01 per hour or higher, with potential overtime opportunities based on business needs and claim volume. Compensation may be adjusted upward based on relevant experience, skills, and qualifications. While this is not a CAT-specific role, selected candidates will be expected to participate in 1-3 CAT deployments annually, with the opportunity to earn additional hourly compensation and overtime pay during deployment assignments.

Requirements

High School diploma or equivalent required.
Excellent Customer service experience, preferably in a retail environment
Excellent communication skills – both oral and written.
Computer Literate: MS Word, Excel, Outlook.
Proficiency with smartphones and applications.
Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
Valid driver's license and Bondable.
Final candidates will also be subject to a Motor Vehicle Record background check as this position may include a company vehicle.
Climb Ladders to inspect roofs, and be comfortable working on rooftops, multiple times per day,
Work in small, confined spaces that have been damaged; such as attics and crawlspaces.
Achieve a minimum passing score on all claims training exams.
Bending, Kneeling, Pulling, Pushing, Sorting, Carrying up to 50 lbs., Climbing, Reaching, Standing, Walking, Seeing
Speaking (English), Reading (English), Writing (English), & Key Entering

Nice To Haves

Construction or Insurance experience is highly desirable and preferred.

Responsibilities

Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
Evaluate and report on potential subrogation opportunities.
Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies.
Perform duties independently, with work directly impacting management outcomes.
Acts as a company representative in public interactions, maintaining a professional demeanor consistent with management standards.
Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
Use strong customer service skills to negotiate with policyholders to settle the claim.
Performs additional duties as assigned.
Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.
Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 2-3 days.
Hires will be expected to commit to 1–3 CAT deployments per year.
Earn additional hourly pay and overtime during deployment assignments.

Benefits

Paid training through the award-winning and industry-leading University of Farmers.
Flexibility and independence to work outside the confines of a desk job.
401K and a competitive starting salary.
Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership at a company you can be proud of.
Bonus Opportunity (based on Company and Individual Performance)
Medical
Dental
Vision
Health Savings and Flexible Spending Accounts
Life Insurance
Paid Time Off
Paid Parental Leave
Tuition Assistance