Field Property Claims Adjuster: South Dallas, TX

Farmers Insurance Careers•Dallas, TX

8d•Remote

About The Position

Farmers Insurance is seeking a Field Property Claims Adjuster for the South Dallas, TX area. This role offers flexibility and independence, allowing you to work outside of a traditional desk job. You will conduct investigations, assess property damage, determine liability, evaluate losses, and negotiate settlements. The position involves using claims handling software, a company car, and a laptop in a paperless environment. You will also evaluate subrogation opportunities, report incidents of theft, fraud, or arson, and act as a company representative in public interactions. Regular engagement with various stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, and legal/medical professionals, is expected. Strong customer service skills are essential for claim negotiation. Employees may be assigned to the Catastrophe team and required to travel for specified periods, with an expectation of 1-3 CAT deployments per year.

Requirements

High School diploma or equivalent required.
Excellent Customer service experience, preferably in a retail environment
Excellent communication skills – both oral and written.
Computer Literate: MS Word, Excel, Outlook.
Proficiency with smartphones and applications.
Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
Valid driver's license and Bondable.
Final candidates will also be subject to a Motor Vehicle Record background check as this position may include a company vehicle.
Willing & Able to climb ladders to inspect roofs, and be comfortable working on rooftops, multiple times per day.
Willing & Able to work in small, confined spaces that have been damaged; such as attics and crawlspaces.
Willing & Able to achieve a minimum passing score on all claims training exams.

Nice To Haves

Construction or Insurance experience is highly desirable and preferred.

Responsibilities

Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
Evaluate and report on potential subrogation opportunities.
Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies.
Perform duties independently, with work directly impacting management outcomes.
Acts as a company representative in public interactions, maintaining a professional demeanor consistent with management standards.
Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
Use strong customer service skills to negotiate with policyholders to settle the claim.
Performs additional duties as assigned.
Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.

Benefits

Paid training through the award-winning and industry-leading University of Farmers.
Flexibility and independence to work outside the confines of a desk job.
401K
Competitive starting salary.
Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership.
Bonus Opportunity (based on Company and Individual Performance)
Medical
Dental
Vision
Health Savings and Flexible Spending Accounts
Life Insurance
Paid Time Off
Paid Parental Leave
Tuition Assistance