Field Property Adjuster – Dallas-Fort Worth, TX

Allstate • Dallas, TX

5d • Remote

About The Position

National General is seeking an Experienced Field Property Adjuster to handle complex homeowner property claims throughout the Dallas-Fort Worth, Texas area. In this role, you will investigate losses, determine coverage, assess damages, prepare detailed repair estimates, and negotiate claim settlements while delivering exceptional customer service. The ideal candidate will have strong experience handling residential property claims, writing Xactimate estimates, conducting on-site inspections, and managing complex first-party homeowner losses. This position also serves as a technical resource and mentor to less experienced adjusters.

Requirements

• Strong experience handling residential property claims.
• Writing Xactimate estimates.
• Conducting on-site inspections.
• Managing complex first-party homeowner losses.
• Technical expertise.
• Customer Service.
• Negotiation.
• Policy Interpretation.
• Property Claims.
• Property Damage.
• Residential Property.
• Xactimate Estimating.
• Authorization to work in the United States.
• Must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.
• Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Nice To Haves

• Prior field adjusting experience in the Dallas-Fort Worth market preferred.
• Residential property claims handling.
• Writing and reviewing Xactimate repair estimates.
• First-party homeowner claims investigations.
• Coverage analysis and damage assessment.
• Negotiating claim settlements and managing complex losses.
• Strong customer communication and relationship-building skills.

Responsibilities

• Investigating and confirming the facts of loss for the most complex Homeowner's Claims.
• Determining coverage, damages and otherwise adjusting and negotiating claims within limit of authority.
• Creating a comprehensive estimate of damages for the most complex first party homeowner claims leading to the proper disposition.
• Serving as a peer mentor and potentially assigning direction to more junior employees, having mastered processes and obtained technical expertise.
• Conducting on-site inspections.
• Managing complex first-party homeowner losses.
• Exhibiting mastery of estimating fundamentals to create estimates of damages on the most complex 1st party homeowner losses of all severities.
• Building mastered relationships with both internal and external customers.
• Interpreting regulatory compliance and fair claims practices.
• Negotiating settlements, making settlement payments and documenting all activities in the most complex of files.
• Applying mastered content in interpretations of all policy types written by the company and assisting leadership in formal and ad hoc training.
• Recommending process improvements.

Benefits

• A $1,000 Licensing Sign on Bonus may be eligible for applicable active licenses.
• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Monthly connectivity reimbursement for employees eligible to work from home.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed