Field Program Manager (Active Secret Clearance)

Striveworks • Pinehurst, NC

3d • Hybrid

About The Position

The government’s demand for AI is growing far faster than the systems required to support it. Fewer than 15% of federal AI programs have reached sustained production, despite billions of dollars invested. The models perform in testing, but they degrade in the real world. And when performance drops, trust goes with it. Striveworks was built to solve that problem. Since 2018, we have delivered the most trusted AI systems operating in real-world use cases—providing a layer of assurance underneath hundreds of deployed models that monitors performance, manages drift, and sustains systems long after they leave the lab. The Field Program Manager (FPM) is a hands-on leader with a US Army Corps HQ, serving as Striveworks’ primary authority for delivery, customer relationships, and program growth. This is a true “ownership” role—designed for someone with deep experience in complex Army environments who understands how multi-level decisions are made and who is driven to ensure that technology successfully lands “the last mile.” Operating autonomously, the FPM leads a small, cross-functional team to drive execution against the program roadmap, steps into operational vacuums, and advocates for the end user with technical specificity. As the primary voice in the room, you will translate customer friction points into actionable technical roadmaps and independently mitigate execution risks. Success in this role is measured by presence, proactive problem-solving, and operational follow-through rather than slide decks.

Requirements

• Bachelor’s degree and 4–6+ years of experience with Army operations at Division (2-star) level or higher
• Demonstrated experience planning and directing the execution of complex, multi-stakeholder project activities
• Proven team leadership in high-accountability environments
• Track record of building and sustaining rapport and trust with senior military and civilian stakeholders across different organizational levels
• Strong written and verbal communication; the ability to operate credibly across soldier-level and executive-level audiences in the same day
• Technical fluency to engage software engineers and data scientists as an informed, non-technical counterpart; the ability to translate customer needs to contractual requirements
• Active Secret (or above) US security clearance and US citizenship

Nice To Haves

• Former Field Grade Officer or Senior NCO, or similar
• Direct experience implementing or integrating battlefield technology within Army formations; you’ve seen a capability succeed or fail at the unit level, and you know why it happened
• Familiarity with DOD IT, network, and communications infrastructure as an operational reality, not just a technical concept
• Working knowledge of agile software delivery practices; able to hold a technical team accountable to a cadence without micromanaging the engineering
• Meaningful exposure to machine learning/AI capabilities in operational or defense contexts—enough to recognize value, identify misuse, and advocate credibly for the customer
• Aptitude with customer success or account management functions within a defense technology vendor

Responsibilities

• Serve as Striveworks’ primary authority for delivery, customer relationships, and program growth within US Army Corps HQ.
• Lead a small, cross-functional team to drive execution against the program roadmap.
• Step into operational vacuums.
• Advocate for the end user with technical specificity.
• Translate customer friction points into actionable technical roadmaps.
• Independently mitigate execution risks.

Benefits

• Medical/dental/vision insurance
• Voluntary life, long-term disability, accident, and hospital indemnity insurance
• HSA and FSA (including dependent care FSA) plans
• 401(k) plan
• Unlimited PTO
• Paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior