Field Productivity Project Manager

Allegion•Indianapolis, IN

1d•Remote

About The Position

Allegion is a company dedicated to safety and security, specializing in security solutions around the doorway and beyond. Stanley Access Technologies, a part of Allegion, is a leader in automatic pedestrian doors. The Field Productivity Project Manager role is crucial for enhancing productivity, efficiency, and scalability within the installation and service business. This position involves partnering with field leadership to drive productivity initiatives, refine processes, and achieve measurable results. The ideal candidate will have a strong understanding of field operations and branch challenges, combined with the ability to lead improvement projects. This role requires cross-functional collaboration with IT, Central Operations, Billing, Customer Service, and Manufacturing to enhance process flow and automation. The company is not providing visa sponsorship for this position. This role offers a flexible remote work arrangement with occasional on-site visits as needed, supported by a dynamic environment and tools for success. The company reserves the right to make changes to the remote schedule.

Requirements

Bachelor’s degree in engineering, manufacturing, business or equivalent experience
Minimum of 3 years’ experience working in or closely with field branches (e.g., operations, service, installation, dispatch, scheduling, or branch leadership roles)
Strong knowledge of field operations within install and/or service environments, including an understanding of day-to-day branch challenges
Experience participating in, or leading process improvement initiatives, productivity projects, or operational change efforts
Exposure to cross-functional work involving IT, operations, billing, customer service, or manufacturing
Strong project coordination skills, including organizing work, tracking deliverables, and driving follow-through
Comfort holding peers and stakeholders accountable in a collaborative, respectful way
Proven problem-solving skills, techniques.
Excellent leadership and communication skills.
Self-starter with a desire to make a significant impact on the project execution.
Courage to raise issues to upper management when a program is at risk.
Credibility with field teams and the ability to build trust quickly
Curious, improvement-oriented mindset with a bias toward action
Passion for making work easier, faster, and more efficient for field teams

Nice To Haves

Experience with Lean, Continuous Improvement, Kaizen, or similar methodologies
Familiarity with EPM or other financial benefit tracking tools
Experience supporting system enhancements, automation efforts, or user acceptance testing
Prior involvement in pilot programs or phased project rollouts

Responsibilities

Lead and support productivity improvement projects with field branches focused on install and service operations.
Partner closely with field leaders and ops teams to identify pain points, root causes, and improvement opportunities.
Drive project momentum by tracking milestones, holding contributors accountable for deliverables, and escalating risks.
Support pilot programs and phased rollouts to test, refine, and scale improvements.
Facilitate Kaizen and rapid improvement events.
Assist with A3 problem-solving, including documentation of current state, future state, countermeasures, and results.
Identify opportunities to reduce waste, streamline handoffs, and improve end-to-end process flow.
Collaborate with IT partners on system enhancements, automation opportunities, and technology-enabled process improvements.
Work with Central Operations, Billing, Customer Service, Manufacturing, and other functional teams to ensure improvements align across the full value stream.
Act as a bridge between field operations and central ops teams, ensuring field realities are understood and addressed.
Document projects, decisions, risks, and outcomes using standard project and continuous improvement tools.
Track and validate financial benefits and productivity gains from projects, including entry and maintenance in EPM.
Prepare clear summaries and updates for leadership on project progress, outcomes, and realized benefits.

Benefits

Health, dental and vision insurance coverage
Unlimited Paid Time Off
401K plan with a 6% company match and no vesting period
Health Savings Accounts
Flexible Spending Accounts
Disability Insurance – Short-Term and Long-Term coverage
Life Insurance – Term life coverage with the option to purchase supplemental coverage
Tuition Reimbursement
Voluntary Wellness Program
Employee Discounts through Perks at Work
Community involvement and opportunities to give back
Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching