Field Premium Auditor

ICW Group•Pleasanton, CA

12d•Hybrid

About The Position

The purpose of the Field Premium Auditor is to conduct insurance premium audits in the field to determine the actual exposures and premium to be charged for policy coverages. This role will audit policyholder’s records and apply rules and company standards. This position exists to ensure accurate and efficient field audits while providing excellent customer service. Looking for candidates in Northern California near Sacramento and Pleasanton.

Requirements

Bachelor's degree from four-year college or university required with a major or emphasis in Accounting, Business or related field or equivalent combination of education and experience.
Minimum 1-2 year of related experience and/or training in premium audit required.
Must have a working knowledge of Commercial Lines policies (i.e., Workers’ Compensation, General Liability, and other commercial lines coverages) as applicable.
Experience working with WCRIB, NCCI, and other independent bureaus is highly desirable.
Must be aware of and understand a variety of payroll and accounting systems, and the differences in Workers’ Compensation jurisdictions.
Ability to read, analyze, and interpret technical journals, financial reports, or legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information to management and public groups.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to work independently with excellent time management skills.
Strong verbal and written communication skills.
Current driver’s license required.

Nice To Haves

Associate in Premium Auditing (APA), Certified Insurance Premium Auditor (CIPA), or Chartered Property & Casualty Underwriter (CPCU) certification preferred.

Responsibilities

Performs audits in the field for organizational accounts and resolves applicable disputes.
Conducts timely and accurate premium and service audits examining financial records pertaining to stated premium base.
Manages audits of various sizes and complexity, partnering with mentor or supervisor on more complex accounts.
Delivers excellent customer service for the entire audit experience.
Resolves technical issues with reviewers, underwriters, and agents.
Communicates with customers, agents, and external constituencies throughout audit.
Connects with insureds, agents, and company personnel to communicate and provide audit findings and ensure understanding of the change in premium exposures.
Clarifies status of voluntary and physical audits by contacting insureds, as needed.
Consults with NCCI/WCIRB and other independent bureaus regarding classification and technical issues.
Presents status of audit inventory on a regular basis to management.
Keeps current on information relative to premium auditing through internal and external resources.
Partners with customers to ensure a professional and expeditious audit.
Examines policyholder’s payroll records and operations.
Records and summarizes proper payroll and classification used to determine premium.
Implements an analysis of insured’s business operations to determine appropriate classifications and exposures.