Field Operations Technician

Treeswift Inc•New York, NY

41d•$90,000 - $110,000•Remote

About The Position

Treeswift is seeking a Field Operations Technician to serve as a trusted on-the-ground partner for clients, ensuring smooth deployments and customer confidence. This is a hands-on, high-travel role for an autonomous, precise individual who works effectively with field teams and technical staff. The technician will be a key part of Treeswift's field presence, working closely with a small, high-trust team on the road to ensure safe, professional, and reliable project execution. The ideal candidate can build trust quickly, navigate unexpected situations professionally, and make customers feel supported. Responsibilities include operating LiDAR and sensor equipment, managing logistics, and ensuring data quality, with opportunities to grow as technology evolves.

Requirements

2-4+ years of experience in fieldwork, operations, or logistics-intensive roles, ideally in professional environments with formal safety protocols and team-based operations such as NPS, BLM, USFS, AmeriCorps, outdoor research, or the military
Comfortable with 50-75% travel and capable of long days outdoors in variable weather conditions, including early starts and remote locations
Strong cross-functional communicator who can translate what's happening in the field into clear, actionable insights for internal teams and manage expectations with a customer
Hold a valid driver's license and are confident navigating remote areas, unpaved roads, and utility corridors in a vehicle
Natural relationship builder who can show up professionally with a utility executive one day and a field crew the next, and make both feel equally supported
Highly organized and detail-oriented, able to juggle gear, files, field reports, and logistics across multiple active deployments without things slipping through the cracks
Thrive in autonomous environments where you are trusted to make good decisions on the ground without someone looking over your shoulder

Nice To Haves

Experience with tree identification, wildfire mitigation, or GIS tools
Safety or medical certifications such as Wilderness First Responder or similar
Exposure to sensor-based data collection or high-tech field gear such as LiDAR, GPS, cameras, or drones

Responsibilities

Lead field data collections across utility pilots and deployments, including work with PG&E and other top-tier utilities, covering terrain that ranges from suburban sidewalks to remote, steep, and densely vegetated landscapes in variable climates
Carry and operate a 11-lb backpack sensor system on foot for multiple miles off-trail, as well as collect data from vehicles on unpaved roads, utility rights-of-way, and remote sites
Act as a critical feedback loop between the field and internal teams, regularly syncing with Deployment, Product, and Engineering to surface insights, flag issues, and help shape how Treeswift's technology and operations evolve.
Operate and troubleshoot Treeswift's field equipment including LiDAR, cameras, and sensors, making sure every collection meets our quality and completeness standards
Own the logistics that make deployments happen, from equipment and shipping coordination to site routing and daily route planning
Serve as the customer face on the ground, ensuring data is collected properly, and communicating what's actually happening in the field back to the team
Train customer users on data collection systems and provide hands-on support when needed
Spot and flag process gaps, equipment issues, and edge cases in the field, feeding those insights back into how Treeswift improves its technology and operations