Field Operations Technician

SunPower•Philadelphia, PA

2d•Remote

About The Position

The Field Operations Technician (FOT) is an entry-level position responsible for completing all events assigned to them each day. This role is tasked with completing various tasks for getting each project through the installation, inspection, and energization phases. Additionally, the FOT I communicates with customers to assess needs and issues, coordinates with corporate office representatives for feedback and scheduling questions, and ensures that all assigned work is completed and documented accurately and efficiently. FOT I is expected to be able to handle up to 5 events per day and should not have more than 2 inspection failures attributed solely to their actions (or lack thereof) in any 3 month period. FOT I should be able to complete the work and meet the requirements as listed below.

Requirements

Entry-level experience in solar, construction, electrical work, field service, or related technical fields
Ability to follow technical instructions and standard operating procedures
Ability to complete multiple field events per day and maintain productivity standards
Strong communication skills for interacting with customers and office staff
Strong attention to detail to prevent inspection failures and ensure site readiness
Basic problem-solving ability to handle on-site challenges
Ability to work outdoors in varying weather conditions
Capable of climbing ladders, lifting equipment, and working on rooftops (if required by company)
Strong reliability, punctuality, and ability to work independently
Regular periods of sitting or standing may be required by this position.
Ability to occasionally lift office products and supplies, up to 50 pounds.
Specific vision abilities required by this job include close vision and ability to adjust focus.

Responsibilities

Complete all assigned daily events, including tasks related to installation, inspection preparation, and energization
Perform on-site work such as equipment checks, documentation, system verification, and basic troubleshooting
Ensure that all assigned field tasks meet quality standards and are completed within expected timeframes
Prepare systems for inspections by verifying readiness, performing corrections, and ensuring required materials are on-site
Document any site issues or risks that may affect inspection outcomes or system performance
Accurately document all work performed, including photos, notes, and required forms
Provide professional and courteous support during all customer interactions
Work closely with corporate office representatives, schedulers, and project managers to coordinate event timing, updates, and required documentation
Follow all safety protocols, PPE requirements, and company policies while performing field work