Field Operations Technician I

OWL ServicesDavenport, IA
$24 - $26Onsite

About The Position

This role is with Seneca Companies Inc., an OWL Services Affiliated Company. OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year. OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program. Come join us! For more information visit OWLServices.com and follow us on LinkedIn.

Requirements

  • Requires a high school diploma or equivalent.
  • 0-4 years of experience in the field or in a related area.
  • Successful candidates must obtain OSHA HAZWOPER 40 certification and a valid commercial driver's license (CDL) Class A or B with a Hazardous Waste Endorsement within 90 days of employment.
  • Experience in managing both in-house and field sales personnel along with phone sales.
  • Extensive experience as a sales/marketing manager in the industry.
  • Has developed and executed tactical sales plans including quotas and account objectives.
  • Work requires professional written and verbal communication and interpersonal skills.
  • Strong listening skills as well as strong negotiating skills and capacity.
  • Highly organized and has very effective time management skills as well as a demonstrated leader among employees.
  • Typically reports to a supervisor or manager.
  • Relies on instructions and pre-established guidelines from senior Technicians in the field to perform the functions of the job.
  • Works under close supervision.
  • Primary job functions periodically require exercising independent judgment.
  • Must have the ability to travel overnight 50%.
  • Must have the ability to be on-call 24-7 for emergency response on a rotational basis.
  • Ability to perform manual construction work and equipment operation as described.
  • Knowledge and experience with computer programs (PowerApps, Outlook).

Nice To Haves

  • Preference will be accorded to applicants already possessing a Class A or B CDL, related certifications, and/or OSHA 10 or OSHA 30 certification.

Responsibilities

  • Perform or assist, as needed, with fuel restoration, incident response, heavy industrial cleaning and/or product containment as needed.
  • Communicate effectively with customers on site in a professional, friendly, helpful manner.
  • Ensure all Seneca employees follow site and customer policies and procedures.
  • Inspect, maintain and don personal protective equipment.
  • Ensure peers and subcontractors are protected and have the responsibility and authority to stop work being deemed unsafe.
  • Operate large vehicles including vacuum trucks, semis and other heavy equipment.
  • Inspect equipment before and after operation and document deficiencies in accordance with DOT regulations and company policy.
  • May be assigned responsibility for a single company vehicle which includes responsibilities for routine maintenance and cleaning.
  • Transport hazardous materials and other various chemicals that may be presented to Seneca Companies for transport and be responsible for the DOT Laws applicable to such.
  • Utilize mobile devices to plan, track and document job data including vehicle maintenance and operation, work order progress, personnel status and working hours.
  • Respond to a variety of communication methods such as email, text messages, phone calls and application alerts in an appropriate time frame.
  • Complete safety training and documentation on time.
  • Other duties as assigned.

Benefits

  • Competitive Pay
  • Per Diem
  • Paid Time Off including Vacation Time, Sick Days, Personal Days, and Holidays
  • Health, Dental, and Vision Insurance with optional offerings of HSA and FSA
  • 401k with Company Match
  • Tuition Reimbursement
  • Free Employee Assistance Program (EAP) and Wellness Program
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