Field Operations Support Assistant - Mission Hills Mortuary

Archdiocese of Los Angeles•Los Angeles, CA

19h•Onsite

About The Position

Under the general supervision of the Office Administration Manager, the Field Operations Support Assistant is responsible for providing a variety of administrative and clerical support to the funeral home. In addition, other general duties will support the goals of meeting and exceeding family expectations. Because all Archdiocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the church in performing their work.

Requirements

Active member of a Roman Catholic faith community.
High School Diploma required
Minimum 2 years of experience in office, clerical or customer service required.
Valid state issued driver’s license.
Good verbal and written communication skills
Strong organizational skills
Basic mathematic skills
Problem solving skills
Be detail oriented.
MS Office experiences including Outlook, Word, Excel
Follow written and oral instructions.
High level of compassion and integrity.
Multitask and set priorities.
Maintain confidentiality.

Nice To Haves

Bachelor’s Degree preferred
Bilingual Spanish/English preferred

Responsibilities

Preparing permits, death certificates, memorial materials, and related materials accurately and according to regulation
Assist colleagues with services preparations
Backup for Receptionist
Confirm accuracy of obituaries, service information, etc. via location website.
At all times comply with company policies, procedures, and instructions.
Conveys a sense of concern and empathy with client family members at all times, bringing any issues to the attention of a staff member who can provide a resolution.
Responds to customer inquire via telephone, internet and in person.
Maintains professional and cooperative relationships with county clerk, medical examiners, and other official parties.
Keeps accurate records.
Performs other duties as assigned.