Field Operations Supervisor

Modaxo•Washington, DC

1d•Onsite

About The Position

The Field Operations Supervisor is responsible for overseeing day-to-day field operations in support of the Washington DOT program, including direct supervision of Mobile Operators. This role ensures safe, compliant, and efficient deployment of traffic enforcement equipment and personnel, while maintaining high standards of vehicle readiness, employee performance, and contract adherence.

Requirements

3+ years of supervisory experience in field operations, transportation, logistics, or a related environment
Experience managing distributed or mobile workforces preferred
Strong knowledge of safety practices and regulatory compliance in field-based operations
Valid driver’s license with a clean driving record
Ability to travel locally/regionally and work flexible hours, including early mornings, evenings, or weekends as needed
Leadership and team development
Operational execution and problem-solving
Attention to detail and compliance orientation
Strong communication and interpersonal skills
Ability to work independently in a fast-paced, field-based environment

Responsibilities

Supervise and coordinate daily activities of Mobile Operators assigned to field deployments
Ensure timely and accurate deployment of vehicles and traffic camera systems to designated locations
Monitor field operations to ensure productivity, uptime, and adherence to schedules
Respond to and resolve operational issues in real time, including equipment or personnel challenges
Ensure all operations comply with WSDOT contract requirements, company policies, and applicable regulations
Conduct routine audits of field activity, documentation, and system usage
Maintain accurate records related to deployments, incidents, and performance metrics
Partner with leadership to prepare for and support audits, inspections, and reporting requirements
Enforce standards for vehicle cleanliness, organization, and overall condition
Ensure all vehicles are properly maintained, fueled/charged, and operationally ready
Oversee proper handling, setup, and security of traffic enforcement equipment
Coordinate maintenance and repairs as needed
Provide direct supervision, coaching, and performance management for Mobile Operators
Train new hires on field procedures, safety protocols, and equipment operation
Conduct regular ride-alongs, field observations, and performance evaluations
Foster a culture of accountability, professionalism, and continuous improvement
Address employee relations issues promptly and escalate as appropriate
Promote and enforce a strong safety culture in all field operations
Ensure compliance with all driving, equipment, and roadside safety protocols
Investigate incidents, accidents, or near-misses and implement corrective actions
Serve as the primary point of contact between field staff and operations leadership
Coordinate with internal teams (e.g., maintenance, compliance, scheduling) to support operations
Provide regular updates on field performance, risks, and operational needs