Field Operations Specialist

Appen•Nashville, TN

1d•$20•Onsite

About The Position

Appen is looking for motivated, people-oriented Field Operations Specialists to support a time-sensitive AI data collection program. In this role, you will operate as an on-the-ground representative for Appen, signing up commercial businesses to paid AI data programs, and guiding them through onboarding and setup. This is a hands-on, field-based role that combines sales skills, relationship management, training, and reporting.

Requirements

1+ year of experience in field sales, door-to-door canvassing, business development, or a related outreach role.
Demonstrated ability to pitch and persuade in face-to-face settings; comfortable approaching businesses cold.
Reliable transportation or ability to cover an assigned urban territory on foot or by public transit.
Strong verbal communication skills; able to explain technical concepts simply and clearly.
Organized and self-directed; able to manage your own daily schedule and hit outreach targets without close supervision.
Comfortable with basic digital tools for logging, reporting, and communication (smartphone required).
Ability to work independently in a field-based role with limited in-person management presence.

Nice To Haves

Experience in a gig economy, field operations, community outreach, or ambassador/brand rep role.
Prior experience training or onboarding non-technical users to a new process or tool.
Bilingual or multilingual; comfort communicating in languages common to the assigned city is a strong plus (specific language preferences will vary by location).
Familiarity with AI, data collection, or technology programs; able to speak credibly about how the data will be used.
Experience using CRM tools, Google Sheets, or similar tools for tracking and reporting.
Comfort working across diverse business environments including warehouses, kitchens, retail floors, and construction sites.
Strong local knowledge of the assigned city and its commercial districts.

Responsibilities

Canvas assigned commercial areas, visiting businesses across hospitality, retail, manufacturing, cleaning, construction, and other workplace settings.
Pitch the opportunity to business owners and managers, explaining the program clearly and answering questions.
Sign up business to the paid AI data program and acquire consent and coordinate employer approval for on-site filming.
Distribute required equipment (head-mounted camera straps) and ensure businesses have everything needed to participate.
Train business participants on filming requirements, including camera setup, approved task types, technical specifications, and upload procedures.
Review initial test clips with participants to confirm compliance before they begin full sessions.
Provide ongoing guidance and troubleshooting support to active participants.
Ensure all participants understand and comply with privacy, consent, and safety guidelines.
Maintain accurate daily logs of businesses visited, outcomes (onboarded, declined, follow-up needed), and feedback received from declines.
Submit daily reports to the Appen project team covering outreach volume, conversion rates, and a rolling forecast of expected active participants.
Flag issues, blockers, or patterns proactively so the project team can respond quickly.
Use Appen-provided tracking tools and templates to ensure consistent, reliable reporting.