Field Operations Specialist (Austin, TX)

AirGarage • Austin, TX

1d • $22 - $22 • Onsite

About The Position

AirGarage is a company focused on bringing real estate online, starting with parking. They offer a unified operating system for parking real estate, handling payments, dynamic pricing, enforcement, and more. Their in-house technology provides a seamless experience for drivers and significant revenue increases for property owners. AirGarage utilizes real-time data such as occupancy, local events, weather, and driver behavior to optimize asset performance. The company is investing in technology like cameras and sensors to gather data that fuels their optimization models. They are targeting the large and often mismanaged US parking real estate market. AirGarage is backed by prominent investors and founded by individuals from successful tech companies.

Requirements

• Must own a modern smartphone with a reliable data plan to operate enforcement software (Space Force).
• Reliable transportation to and from assigned location(s) is required.
• Strong time-management skills and the ability to work independently, without direct on-site supervision.
• A positive, professional attitude when engaging with customers and property stakeholders.
• 18+ years of age and authorized to work in the USA.
• Successful completion of a standard background check.
• A valid driver's license.
• Successful completion of a motor vehicle record (MVR) check.

Nice To Haves

• Previous experience in customer service, security, or parking operations is a plus.

Responsibilities

• Regularly walk assigned lot(s) or garage(s) on foot to check on parked vehicles.
• Provide coverage across multiple locations within the assigned area.
• Use AirGarage's Space Force app on a smartphone to scan license plates and verify active payment.
• Issue citations to vehicles that haven't paid through the app and leave a physical notice on the vehicle when needed.
• Immobilize (boot) repeat violators in some markets.
• Help customers understand how to pay and guide them through the app.
• Occasional light trash and litter pickup around the lot.
• Some coordination with outside vendors on maintenance needs.
• Occasionally help hang or move signage at ground level.
• Help direct traffic into the lot and assist customers with questions or pricing at a small number of locations.

Benefits

• Competitive hourly pay of $22.
• Growth opportunities within the company.
• Autonomy to manage own workflow and take ownership of assigned lots and garages.
• Access to medical, dental, and vision insurance plans for all full-time team members (30+ hours/week).
• Eligibility to enroll and save for long-term financial security through a company 401(k) plan.
• Mileage reimbursement at the current IRS standard rate for authorized travel between working locations.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed