Field Operations Specialist (Atlantic City, NJ)

AirGarage•Atlantic City, NJ
•$22 - $22•Onsite

About The Position

AirGarage is a company focused on bringing real estate online, starting with parking. They offer a unified operating system for parking real estate, handling payments, dynamic pricing, enforcement, and more. Their in-house technology aims to provide a great experience for drivers and increase revenue for property owners. AirGarage utilizes data such as real-time occupancy, local events, weather, and driver behavior to optimize parking assets. They are investing in technology like cameras and sensors to gather real-time data for their optimization models. The company is targeting the large and often mismanaged US parking real estate market and is backed by prominent investors.

Requirements

  • Ability to be on your feet for several hours at a time, outdoors, in a working parking lot or garage environment.
  • Must own a modern smartphone with a reliable data plan to operate enforcement software (Space Force).
  • Reliable transportation to and from assigned location(s).
  • Strong time-management skills and the ability to work independently, without direct on-site supervision.
  • A positive, professional attitude when engaging with customers and property stakeholders.
  • 18+ years of age and authorized to work in the USA.
  • Successful completion of a standard background check.

Nice To Haves

  • Previous experience in customer service, security, or parking operations is a plus.

Responsibilities

  • Regularly walk assigned lot(s) or garage(s) on foot to check on parked vehicles.
  • Provide coverage across multiple locations within the assigned area.
  • Use AirGarage's Space Force app on a smartphone to scan license plates and verify active payment.
  • Issue citations to vehicles that haven't paid through the app and leave a physical notice on the vehicle when needed.
  • Immobilize (boot) repeat violators in some markets.
  • Help customers understand how to pay and guide them through the app.
  • Occasional light trash and litter pickup around the lot.
  • Some coordination with outside vendors on maintenance needs.
  • Occasionally help hang or move signage at ground level.
  • Help direct traffic into the lot and assist customers with questions or pricing at a small number of locations.

Benefits

  • Access to medical, dental, and vision insurance plans for all full-time team members (30+ hours/week).
  • Eligibility to enroll and save for long-term financial security through a company 401(k) plan.
  • Mileage reimbursement at the current IRS standard rate for authorized travel between working locations.
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