Field Operations Specialist (Nashville)

AirGarageNashville, TN
$20 - $20Onsite

About The Position

AirGarage is a company focused on bringing real estate online, starting with parking. They replace outdated parking systems with a unified operating system that handles payments, dynamic pricing, enforcement, and more. AirGarage utilizes data such as real-time occupancy, local events, weather, and driver behavior to optimize parking assets, leading to significant revenue increases for property owners. The company is investing in technology like cameras and sensors to gather real-time data that fuels their optimization models. They are targeting the large and often mismanaged US parking real estate market. AirGarage is backed by prominent investors and has partnerships with major real estate companies and technology firms.

Requirements

  • Must own a modern smartphone with a reliable data plan.
  • Must have reliable transportation to and from assigned location(s).
  • Strong time-management skills and ability to work independently without direct on-site supervision.
  • A positive, professional attitude when engaging with customers and property stakeholders.
  • Must be 18+ years of age.
  • Must be authorized to work in the USA.
  • Successful completion of a standard background check.
  • A valid driver's license.
  • Successful completion of a motor vehicle record (MVR) check.

Nice To Haves

  • Previous experience in customer service, security, or parking operations is a plus.

Responsibilities

  • Patrol assigned parking lots or garages on foot to check on parked vehicles.
  • Provide coverage across multiple locations within the assigned area.
  • Use the AirGarage Space Force app on a smartphone to scan license plates and verify active payment.
  • Issue citations to vehicles that have not paid through the app and leave a physical notice.
  • In some markets, immobilize (boot) repeat violators.
  • Assist customers with understanding how to pay and guide them through the app.
  • Perform occasional light cleanup, such as picking up trash and litter around the lot.
  • Coordinate with outside vendors on maintenance needs.
  • Assist with hanging or moving signage.
  • At a small number of locations, help direct traffic into the lot and assist customers with questions or pricing.

Benefits

  • Competitive hourly pay up to $20.
  • Growth opportunities within the company.
  • Autonomy to manage your own workflow and take ownership of assigned lots.
  • Comprehensive health coverage (medical, dental, and vision insurance plans for full-time team members).
  • Retirement benefits (eligibility to enroll in a company 401(k) plan).
  • Mileage reimbursement at the current IRS standard rate for authorized travel between working locations.
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