Field Operations Specialist (Fort Lauderdale, FL)
About The Position
AirGarage is a company focused on bringing real estate online, starting with parking. They offer a unified operating system for parking real estate, handling payments, dynamic pricing, enforcement, and more. Their technology aims to provide a seamless experience for drivers and increase revenue for property owners. AirGarage utilizes data such as real-time occupancy, local events, weather, and driver behavior to optimize property performance. They are investing in technology like cameras and sensors to gather real-time data about the physical world. The company is targeting the US parking real estate market, which is described as offline and mismanaged. AirGarage is backed by prominent investors and has partnerships with major real estate leaders and technology companies.
Requirements
- Ability to be on your feet for several hours at a time, outdoors, in a working parking lot or garage environment.
- Must own a modern smartphone with a reliable data plan to operate enforcement software (Space Force).
- Reliable transportation to and from assigned location(s) is required.
- Strong time-management skills and the ability to work independently, without direct on-site supervision.
- A positive, professional attitude when engaging with customers and property stakeholders.
- 18+ years of age and authorized to work in the USA.
- Successful completion of a standard background check.
- A valid driver's license.
- Successful completion of a motor vehicle record (MVR) check.
Nice To Haves
- Previous experience in customer service, security, or parking operations is a plus.
Responsibilities
- Regularly walk assigned lot(s) or garage(s) on foot to check on parked vehicles.
- Provide coverage across multiple locations within the assigned area.
- Use AirGarage's Space Force app on a smartphone to scan license plates and verify active payment.
- Issue citations to vehicles that haven't paid through the app and leave a physical notice.
- In some markets, immobilize (boot) repeat violators.
- Help customers understand how to pay and guide them through the app.
- Occasional light trash and litter pickup around the lot.
- Some coordination with outside vendors on maintenance needs.
- Occasionally help hang or move signage.
- At a small number of locations, help direct traffic into the lot and assist customers with questions or pricing.
Benefits
- Access to medical, dental, and vision insurance plans for all full-time team members (30+ hours/week).
- Eligibility to enroll and save for long-term financial security through a company 401(k) plan.
- Mileage reimbursement at the current IRS standard rate for authorized travel between working locations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
