Field Operations Representative

Bento Nouveau Inc•Fullerton, CA

12h•$0 - $24•Onsite

About The Position

Join Team Bento and be a part of our group of companies operating over 12,000 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experiences and high-quality food offerings. As a Field Operations Representative, you will play a key role in supporting Bento’s day-to-day operations within stores throughout the Bay Area region. This position is highly relationship-driven and operationally focused, requiring regular store visits, product inspections, merchandising support, operational reporting, and cross-functional communication. The ideal candidate is organized, self-motivated, comfortable working independently, and able to build strong relationships with warehouse teams while maintaining Bento’s operational and merchandising standards.

Requirements

High School Diploma required
Valid Driver’s License required
Must have a reliable personal vehicle for daily travel throughout the territory
Comfortable with frequent driving and regional travel
Strong interpersonal and relationship-building skills
Strong written and verbal communication skills
Proficient in Microsoft Outlook and Excel
Organized and detail-oriented with the ability to manage multiple priorities
Self-starter with the ability to work independently in a fast-paced environment

Nice To Haves

Associate’s or Bachelor’s degree preferred
Experience analyzing sales reports and operational data preferred
Previous experience in retail operations, field operations, food service, merchandising, account management, or customer service preferred
Sushi lover preferred

Responsibilities

Visit stores on a regular basis to inspect products, displays, signage, and overall presentation
Build and maintain strong relationships with warehouse management, receiving teams, and key operational contacts
Monitor product quality, freshness, and merchandising standards while providing detailed feedback to internal teams
Perform and document store visits, including photos, product sampling, competitive observations, and operational notes
Analyze sales data and reports to identify trends, opportunities, and areas of concern
Communicate sales observations and operational insights to leadership and cross-functional teams
Support new warehouse openings, orientations, demos, and special projects as needed
Identify opportunities to improve sales, display placement, and overall execution within warehouses
Maintain strong communication with internal departments including Operations, QA, Logistics, and Business Development
Respond promptly and professionally to emails, phone calls, and operational requests
Provide administrative and operational support as needed, including production sheet preparation and order coverage support
Travel frequently throughout the assigned territory, including occasional overnight travel as required