Field Operations Manager

City of Sugar Land • 111 Gillingham Lane Sugar Land, TX

12d • Onsite

About The Position

The City of Sugar Land is seeking an experienced Field Operations Manager in the Utilities Department. As a Field Operations Manager, you’ll lead and support a team of dedicated field professionals while directing programs that strengthen water distribution, wastewater collection, and revenue metering operations. This is an opportunity to make a visible impact through preventive maintenance, innovative process improvements, responsive repairs, customer service, and public safety initiatives—all while protecting public health, infrastructure, and our environment. The City of Sugar Land serves over 110,000 residents and is known for its high quality of life and commitment to innovation. Our team is driven by service, collaboration, and a shared goal of making our community even better. At the City of Sugar Land, we’re building a high-performing, innovative community where employees are empowered to make an impact. You’ll join a collaborative team, enjoy strong benefits from day one, and have real opportunities to grow your career. We follow our BLAZE values by encouraging bold ideas, fostering a supportive and collaborative team, adapting to change, holding ourselves to high standards, and empowering employees to grow, contribute, and make a meaningful impact.

Requirements

• High school or General Equivalency Diploma is required.
• A minimum of 5 years of progressive supervisory experience related to water distribution and/or metering operations is required.
• Valid Texas Class “C” Driver’s License is required
• TCEQ Class "D" Water Operator License or able to obtain within six months of hire.
• In the event of a wide scale emergency that could impact our community, all employees must be ready to assist in managing the crisis and will be considered essential for the continuity of governmental operations.

Nice To Haves

• Bachelor’s degree in Civil Engineering, Environmental Engineering, Environmental Science, Construction Management, Public Administration, Business Administration, or a related field, is preferred.
• Municipal experience is a plus.

Responsibilities

• Manage construction, operations, repair and preventative maintenance of the City’s water distribution, revenue metering and wastewater collection systems
• Recruit, hire, onboard and effectively manage assigned field staff’s training, performance and professional development
• Assign, direct and manage assigned staff and contractors’ work priorities and standards to accomplish division programs within designated service levels
• Ensure field work complies with all applicable federal, state and local regulatory requirements and procedures
• Manage division’s current fiscal year operations and maintenance budget, in compliance with City policies and procedures
• Manage division’s inventory of assigned resources, to include tools, vehicles, heavy machinery, spare parts, equipment, uniforms and supplies
• Serve as an essential employee before, during and after an emergency or disaster (REQUIRED)
• During emergencies, while serving (on a rotating basis) as an on-call manager, schedule, assign and direct first responder staff, in accordance with City and departmental policies and procedures.
• Performs any other duties and responsibilities as directed by the Director or their designee.

Benefits

• Medical, Dental, and Vision insurance package with coverage starting Day 1
• TMRS pension with 2:1 city match; 457(b) options
• Paid holidays, vacation, and paid parental leave
• Wellness programs, mental health resources, and an EAP
• Professional development programs, training opportunities, and career advancement through our Gold Standard People Development Division.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED