Field Operations Manager

1-800-Got-Junk? • Burbank, CA

7d • Onsite

About The Position

To make the ordinary business of junk removal exceptional. We aren’t just hauling junk; we’re in the business of making space for possibilities. As our Operations Manager, you are the heartbeat of the Burbank franchise. You won’t just manage a schedule, you will lead a "blue-collar" elite squad, building a culture of excellence through intentional coaching and developing of every Truck Team Member. We are looking for a leader who lives and breathes our values: Professionalism, Accountability, Teamwork, Loyalty, Self-Discipline, and Respect. The "Get Dirty" Phase To lead the best, you must know the work. Be prepared to spend 90% of your time in the field during the first 3-4 months. You’ll be working side-by-side with Truck Team Members “Getting Dirty" to master the role, understand our operations from the ground up, build immediate credibility, and establish your leadership with the team.

Requirements

• 3+ years in operations or logistics leadership with excellent verbal and written communication skills.
• A great attitude paired with strong multi-tasking and time management skills to handle high-volume days.
• Experience with basic truck/vehicle maintenance.
• A proven track record of coaching and developing diverse teams and building long-term commitment.

Responsibilities

• Embody P.I.P.E. – Passion, Integrity, Professionalism, and Empathy our brand values while fostering a workplace rooted in Accountability, Teamwork, and Respect.
• Act as a mentor to the Truck Team, identifying individual strengths and providing the continuous feedback and training necessary for professional advancement.
• This is a hands-on role. You must have the willingness and ability to work as a Truck Team Member on a route when needed, training crews on 1-800-GOT-JUNK? service standards and ensuring safety protocols are followed.
• Master the daily routing and job dispatching to maximize operational efficiency and revenue.
• Own the numbers. You’ll track efficiency and customer satisfaction metrics to drive franchise growth.

Benefits

• Competitive base salary & other incentives
• Access to leadership development used across the global 1-800-GOT-JUNK? network.
• Great culture and excellent opportunities for advancement for the right candidate.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed