Field Operations Lead

1-800-GOT-JUNK?North Smithfield, RI
$18 - $32Onsite

About The Position

Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people. We’re hiring a Field Operations Lead to drive performance in the field. This role is built for someone who leads from the front, thrives in a fast-paced environment, and can balance hands-on work with team leadership, customer interaction, and real-time decision-making.

Requirements

  • 1–2+ years of leadership, sales, or operations experience
  • Moving or labor experience preferred
  • Strong communication, multitasking, and problem-solving skills
  • Ability to lead by example in a physical, fast-paced role
  • Results-driven mindset with a team-first attitude
  • Valid driver’s license & 21+
  • DOT Medical Certification
  • A valid DOT Medical Card is required for driving commercial vehicles.

Nice To Haves

  • Moving or labor experience

Responsibilities

  • Lead daily routes and ensure jobs are completed efficiently and on time
  • Provide on-site estimates and confidently close sales
  • Deliver exceptional customer experiences on every job
  • Maintain clear internal and external communication with team members and customers
  • Serve as the first point of contact for team inquiries and real-time problem solving in the field
  • Train, coach, and support team members
  • Safely lift, load, and remove items (50+ lbs)
  • Multi-task effectively across logistics, customer service, and team leadership responsibilities
  • Hit and exceed daily performance and revenue targets

Benefits

  • Performance-based pay with profit share and tips
  • Growth opportunities into higher leadership roles
  • Team-oriented, high-energy work environment
  • Get paid to stay active and build leadership skills
  • Southwind covers the full cost of obtaining your DOT Medical Certification.
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