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Stryker•Houston, TX

4d•Onsite

About The Position

The Field Operations Associate is responsible for inspecting products, managing inventory records, ensuring compliance with specifications, and investigating customer complaints. This role involves delivering equipment to customer sites, organizing stock, and problem-solving discrepancies. The position requires a flexible schedule, including evenings and on-call rotations, and involves travel for deliveries and returns.

Requirements

2+ years of experience
High School diploma or equivalent
Valid Driver’s license with good driving record
Ability to lift, push, pull and carry up to 50 lbs.
Ability to work flexible hours, as needed to support the business needs, including weekend and evening call as needed

Nice To Haves

Warehouse/Inventory Control experience in a demanding and fast-paced environment
Experience in medical environment

Responsibilities

Inspect products and keep record of damaged, defective, shortages of, movement of and expired products using computer systems
Check inventory records to determine availability of requested products
Compile and inspect incoming/outgoing kits for compliance with specifications and usage
Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations
Confer with distribution, sales, shipping, warehouse, or common carrier personnel to expedite or trace deliveries
Investigate customer complaints and track service levels/problem solve any discrepancies.
Work with internal resources for alternative product obtainment (e.g., loaner bank, other warehouses, consignments)
Deliver equipment to customer sites and arrange merchandise for transport (on delivery and return)
Organize, retrieve, or place goods from/into stock received multiple sources
Arrange merchandise for transport (on delivery and return) and at customer locations if needed