Field Operations Associate

Ameren•East St. Louis, IL

1d•$27 - $33

About The Position

Ameren Illinois provides electric transmission and distribution service and natural gas distribution service. Every day, we deliver electricity to 1.2 million electric and 816,000 natural gas customers in central and southern Illinois. We deliver safe, reliable energy to more than 1,200 communities. Under indirect and intermittent supervision, in work requiring the exercise of considerable judgment and responsibility; perform a wide variety of moderately complex to complex support responsibilities, including but not limited to the following:

Requirements

Graduation from high school or the equivalent.
Associate’s Degree from an accredited college, university or junior college in a related field or three years of related experience.
Must display excellent organizational, communication and human relations skill.
Successfully pass the EEI Data Entry Test.

Responsibilities

Compiling, arranging and inputting data; making computations, preparing reports, processing documents, maintaining comprehensive records, filing.
Process Company funds when required.
Respond to customer (both internal and external) inquiries or direct as appropriate.
Utilize different types of maps to obtain information related to job duties.
Ensure data is accurately entered into payroll system.
Process & validate documentation & information related to construction and trouble/service jobs.
Provide support for field personnel.
Provide support to engineering and estimating personnel including maintenance of records.
Research information and process billing associated with damage to company property and revenue protection.
Process invoices and route accordingly.
Perform/participate in special projects as assigned and handle special situations which may arise.
Perform all related work as required.
Utilize appropriate software and systems in the performance of job duties, such as, but not limited to word processing, graphics, spreadsheets or other corporate software and web-based programs.
Utilization of office equipment in the performance of job duties.
Hold as confidential information obtained in connection with duties and relating to company business or personnel.
Ability to work in team environment.
Ability to adapt to changes in systems, applications and procedures.
Adhere to strict deadlines.
Support division operations as assigned with storm damage restoration.
Communicate with persons of all kinds, types and levels within and outside the organization.