Field Merchandiser

T‑ROC•Boise, ID

12d

About The Position

T-ROC is hiring a Field Merchandiser to maintain and replenish product kiosks for a client in the gaming industry. The role involves independently traveling within an assigned market in a company fleet vehicle, supporting 20–35 fillable kiosks at local retailers, and providing excellent customer service during store visits. The merchandiser keeps kiosks stocked, clean, attractive, secure, and functional; performs basic troubleshooting; and updates planograms as new products are deployed. The position also involves transporting inventory between a local warehouse and retailers, responding to dispatch calls and work orders during scheduled shifts, and accurately completing administrative records. Candidates must be able to work in a stockroom or warehouse environment, meet driving and insurance requirements, and lift 25–50 pounds. A high school diploma or equivalent is required; relevant field, inventory, troubleshooting, warehouse, or stocking experience is preferred.

Requirements

High school diploma or equivalent.
Must be of legal age to rent a car in the assigned jurisdiction.
Valid driver’s license, ability to pass a motor vehicle record check, and auto insurance meeting T-ROC’s minimum coverage requirements.
Ability to work in a stockroom or warehouse environment with exposure to moving machinery and typical bending, crouching, standing, and walking.
Ability to lift 25–50 pounds.
Attention to detail when handling multiple products with different selling rates.
Self-motivated and reliable.
Flexibility to replenish products at different rates based on sales.
Ability to learn through virtual training and hands-on instruction.
Strong analytical, organizational, multitasking, and problem-solving skills.
Ability to use a tablet and perform basic data entry.
Ability to communicate and collaborate effectively.

Nice To Haves

Relevant field experience, ideally in inventory replenishment or management, basic kiosk or display troubleshooting, or general warehouse or stocking work.

Responsibilities

Drive between local retailers and replenish inventory in the vendor’s kiosks.
Report kiosk placement issues to leadership.
Maintain kiosks and perform basic troubleshooting as needed.
Report deficiencies with kiosks or inventory.
Build strong relationships with retailers during each visit.
Keep kiosks clean, dust-free, defect-free, and presentable.
Load and transport inventory between the local warehouse and retailers using a fleet vehicle.
Respond to dispatch calls through a work order system during scheduled shifts.
Clean, paint, and restore kiosk exteriors.
Secure company merchandise and ensure kiosks are properly locked.
Load and unload products from the fleet vehicle, retailers, and warehouse.
Complete administrative tasks accurately, including work tasks, product orders, fix-it tickets, activity logs, mileage, meal breaks, and time worked.
Perform other duties as assigned.