Field Merchandiser

T‑ROC•Downers Grove, IL

About The Position

The Field Merchandiser independently supports a client in the gaming industry by maintaining and replenishing product kiosks at local retailers. The role supports approximately 20–35 fillable kiosks within an assigned market, driving a company fleet vehicle between retailers and transporting inventory from a local warehouse. The Field Merchandiser keeps kiosks stocked, clean, functional, and secure; performs basic troubleshooting; and updates product planograms as new products are deployed. The position also involves responding to dispatch calls through a work order system during scheduled shifts and completing detailed administrative records. T-ROC describes itself as a retail-focused company combining technology, innovation, and data-driven strategies. It is an equal opportunity employer and provides reasonable accommodations to applicants who need them during the application or interview process.

Requirements

High school diploma or equivalent.
Must be of legal age to rent a car in the assigned jurisdiction.
Valid driver's license, ability to pass a motor vehicle record check, and ability to carry and maintain auto insurance meeting T-ROC's minimum coverage requirements.
Ability to lift 25–50 pounds.
Ability to work in a stockroom or warehouse environment with exposure to moving machinery and typical bending, crouching, standing, and walking.
Attention to detail when handling multiple products with different selling rates.
Self-motivated and reliable.
Flexibility to adjust replenishment based on product sales.
Ability to learn in virtual training and hands-on settings.
Strong analytical, organizational, multitasking, and problem-solving skills.
Ability to use a tablet and perform basic data entry.
Effective communication and collaboration skills.

Nice To Haves

Relevant field experience, preferably in inventory replenishment or management, basic kiosk or display troubleshooting, or general warehouse or stocking work.

Responsibilities

Drive between local retailers and replenish kiosk inventory.
Report kiosk placement issues to leadership.
Maintain kiosks and perform basic troubleshooting.
Report kiosk or inventory deficiencies.
Build and maintain strong relationships with retailers during visits.
Keep kiosks clean, dust-free, and free of defects.
Load and transport inventory between the local warehouse and retailers using a fleet vehicle.
Respond to dispatch calls through a work order system during scheduled shifts.
Clean, paint, and restore kiosk exteriors.
Secure company merchandise and ensure kiosks are properly locked.
Load and unload products from the fleet vehicle, retailers, and warehouse.
Complete administrative tasks accurately, including work tasks, product orders, fix-it tickets, activity logs, miles driven, meal breaks, and time worked.
Perform other duties as assigned.