Field Medical Outcomes, Director, non-MD

Pfizer•USA - TX - Remote, TX
•$176,600 - $294,300

About The Position

The Field Medical Outcomes Director is a field-based Medical Affairs colleague who informs customer decision-making and supports population health through real-world data analytics, pharmacoeconomic analyses, outcomes evaluations, and medical presentations. The role educates customers on the clinical and economic impact of Pfizer medicines and products and may provide disease-area, therapeutic-area, or product expertise, particularly to integrated health care organizations, payers, and Specialty Pharmacy Providers (SPPs). The Director plans and executes independent medical strategy and customer engagement for assigned accounts, contributes to medical education content and field tactics, and collaborates with headquarters Medical colleagues, Medical Information, and other Field Medical colleagues. The role communicates scientific information through presentations, writing, and conversations, and develops customer-specific projects, partnerships, collaborations, and non-interventional studies in accordance with Pfizer guidance. It also applies health literacy and cultural awareness principles to keep patient needs central to medical communications and deliverables. The role engages healthcare decision makers and organized customers, responds to medical questions, and may present to payers, managed care organizations, formulary decision makers, and regional medical advisory boards. It connects regional and national health care organizations with headquarters Medical Affairs, shares customer insights, and may facilitate sponsored research, quality improvement research, and non-interventional studies. The colleague maintains relevant therapeutic-area knowledge and serves as a resource and conduit for Medical Information and customer insights. The position leads medical account planning and field outcomes projects, develops real-world evidence-based tools and educational programs, supports health information technology and clinical informatics initiatives, analyzes clinical workflows, and collaborates across Pfizer to develop and deploy relevant resources and solutions. It represents Pfizer Medical Affairs with professional associations, supports colleagues through mentorship and onboarding, maintains professional licensure and required training, and conducts all activities in compliance with applicable policies and regulations. The position requires travel of approximately 40–50% of the time, including occasional weekends, and the ability to operate a company car and regularly travel by air. The role requires a valid U.S. driver’s license, a compliant driving record, and reasonable proximity to an airline hub or major airport. Candidates must be authorized to work in the United States; visa sponsorship is not available. The role is not eligible for a relocation package, though relocation assistance may be available based on business needs and eligibility.

Requirements

  • Bachelor’s degree in health science.
  • At least 8 years of relevant experience with a bachelor’s degree, 7 years with a master’s degree, or 5 years with a terminal doctorate degree (PharmD or PhD).
  • Relevant experience in clinical, formulary, or other management; managed care, pharmaceutical industry, or quality improvement; or data analytics and/or HEOR activities, including strong methodological skills in study design, data analysis, and interpretation in health services research.
  • Significant experience interacting with payers and other organized customers.
  • Excellent oral and written communication skills.
  • Demonstrated interpersonal skills, including the ability to respond to multiple internal and external customer demands and handle conflict constructively.
  • Ability to influence and collaborate with peers and create business impact.
  • Strong analytical skills, including creativity and effectiveness in proactively identifying and addressing challenges.
  • Ability to communicate substantial scientific information clearly and concisely.
  • Strong organization, flexibility, prioritization, and situational leadership skills.
  • Ability to travel, including overnight travel for internal and external meetings.
  • Ability to operate a Pfizer company car, hold a valid U.S. driver’s license, and regularly travel by airplane.
  • Must be within a two-hour drive of a major airport and able to travel approximately 40–50% of the time.
  • Valid U.S. driver’s license and driving record that complies with company standards; a DUI/DWI or other impaired-driving citation within the past seven years disqualifies a candidate.
  • Ability to work weekends occasionally, such as to attend advisory boards and congress meetings.
  • Permanent U.S. work authorization; employment visa sponsorship is not available.

Nice To Haves

  • PharmD, PhD, or equivalent terminal doctoral degree.
  • Previous experience in a field-based medical or outcomes role.
  • Experience analyzing healthcare data, including claims, electronic health records, or other healthcare data.
  • Expertise in Clinical Informatics or Health Information Technology, including claims data sets or EHR systems.
  • Residency or fellowship experience.
  • Experience with Microsoft Access, statistical software, and/or data programming.
  • Experience in the clinical, functional, and technical application of health information technology used in the United States.
  • Experience optimizing or customizing EHR platforms, including developing EHR clinical solutions.
  • Leadership in innovative project startup and management.
  • Understanding of the complex U.S. healthcare business environment and emerging healthcare trends.

Responsibilities

  • Ensure compliance with internal and external SOPs, rules, regulations, policies, procedures, and guidance.
  • Provide objective, scientifically sound medical information about Pfizer medicines and the diseases they treat using pharmacoeconomic models, outcomes tools, educational programs, HOPEs, non-interventional studies, and collaborations.
  • Prioritize customer and Pfizer needs to develop and implement real-world evidence-based tools that identify opportunities to improve patient care, close quality gaps, and address population health management.
  • Lead medical engagement for assigned customers by developing and executing medical account plans, representing Medical Affairs, sharing customer insights, and identifying opportunities to improve patient care through collaboration.
  • Explain study design, methodology, data analysis, and interpretation to customers.
  • Engage market stakeholders, including Quality Improvement Organizations, advocacy groups, coalitions, and medical or healthcare associations, to understand population health priorities and identify opportunities aligned with Pfizer Medical objectives.
  • Provide medical support and guidance for health information technology initiatives, including opportunity assessment, triage, feasibility review, and clinical input on proposed methodologies.
  • Analyze clinical workflows and healthcare information systems to support care processes, reduce care gaps, improve efficiency, and maximize quality and population health.
  • Facilitate clinical content development and the use of information technology to develop strategy, tools, and resources.
  • Provide expertise on electronic data collection and planning for Field Medical colleagues.
  • Work cross-functionally within Pfizer guidance to identify, design, and deploy health information technology solutions aligned with Pfizer Medical goals for Field Medical use.
  • Support development of HIT and clinical informatics resources for new product and new indication launches.
  • Maintain and develop clinical informatics capabilities to enable effective external collaborations.
  • Contribute to internal teams that create tools, resources, and educational materials for internal and external use.
  • Represent Pfizer Medical Affairs with clinical and professional associations or societies and demonstrate medical professionalism.
  • Enhance customer recognition of Pfizer Medical through collaborative projects, publications, and healthcare awards.
  • Provide approved medical content on Pfizer products in the designated therapeutic area, particularly to organized customers such as national and regional payers and Specialty Pharmacy Providers.
  • Keep current with medical and scientific developments in the therapeutic area through literature review, competitive landscape monitoring, expert networking, and assigned conferences.
  • Respond to unsolicited customer requests for scientific interpretation of clinical information and pharmacoeconomic impact to support formulary decisions and patient outcomes.
  • Collaborate compliantly with Pfizer colleagues, including Key Account Managers, Account Directors, PHI, Field Medical, Headquarters Medical, CI, AME, and HEOR, to understand customer outcomes of interest and data analysis needs.
  • Maintain market and customer knowledge in a complex and changing marketplace.
  • Manage a significant volume of field-based projects, prioritize and implement them effectively, exercise sound judgment, and contribute in a continuous improvement environment.
  • Maintain current status for internal training requirements.
  • Educate health care organizations about patient care gaps in alignment with medical strategy and guideline-based care.
  • Meet leadership-defined expectations for engagement with medical stakeholders.
  • Contribute to medical content strategy and aligned field medical tactics based on Pfizer Medical Affairs priorities.
  • Provide territory and customer leadership and serve on Medical, therapeutic-area, or cross-functional committees as appropriate.
  • Serve as a mentorship and onboarding partner.
  • Maintain professional licensure and continue professional learning and development.

Benefits

  • 401(k) plan with Pfizer matching contributions and an additional Pfizer Retirement Savings Contribution.
  • Paid vacation, holidays, and personal days.
  • Paid caregiver, parental, and medical leave.
  • Medical, prescription drug, dental, and vision coverage.
  • Eligible to participate in Pfizer’s Global Performance Plan with a 20% bonus target.
  • Eligible to participate in Pfizer’s share-based long-term incentive program.
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