Field Marketing Agent

Exploria Resorts•Clermont, FL

9d•Onsite

About The Position

The Field Marketing Agent will serve as the primary representative for Exploria Resorts, engaging with the public to invite them to attend Vacation Ownership Presentations. The core responsibility of this role is to promote Exploria Resorts and encourage vacationers to visit the resort by offering incentives and discounted tickets to nearby attractions.

Requirements

Have a charismatic and outgoing personality.
Ability to be assertive and handle objections
Works well in a team environment and enjoys collaboration
Excellent customer service skills and ability to handle customers in a face-to-face setting
Ability to work nights, weekends, and holidays.
Computer proficiency in Microsoft Word, Excel, and Outlook.
Basic mathematical skills, including the ability to calculate percentages and discounts.
High School Diploma or Equivalent.
Excellent time management skills, including the ability to organize and manage multiple priorities.
Ability to establish and maintain cooperative working relationships with internal and external customers.
Able to use sound judgment; and work independently, with minimal supervision.

Nice To Haves

Previous OPC experience is a plus

Responsibilities

Deliver exceptional customer service to guests and clients to boost resort preview sign-ups and ticket sales
Persuade qualified prospects to attend a Vacation Ownership presentation by offering them incentives like discounted savings on local attractions/sites of interest.
Have the chance to work and travel to off-site events and pop-up locations according to business needs.
Ensures we meet our goals for production, sales and monthly budget targets
Remains current on all area attractions, events, dining options, etc.
Stays up to date on all of our current incentives we offer guests
Offers guest information about the site and surrounding area when requested
Responsible for attending all staff meetings and training, as requested by management.
Performs accurate accounting and reporting of all shifts(s) details as directed by the manager.
Adhere to company standards and maintain compliance with all policies and procedures.
All other duties assigned by management.