Field Manager

Just Floors, LLC•Ocala, FL

5h•Onsite

About The Position

The Field Manager is responsible for monitoring the status of work across multiple communities, ensuring job-site readiness, quality, and service standards are met. They must communicate at a high level with our customers and administrative team. They operate as subject matter experts, advising our clients on industry practices and standards. A successful field manager must be proficient at self-directed work in a high-volume market and must exhibit excellent critical thinking and problem-solving skills. They must possess a deep understanding of the Flooring trade, including floor and wall tile, wood/laminate flooring, and carpet.

Requirements

High-school graduate
Demonstrated 2-5 years of supervisory skills
5 years' experience in Tile, Carpet, Wood/LVP industry preferred
Valid Driver’s license
Ability to lift boxes or bags exceeding 50 lbs.
Excellent oral and written communication, customer service, and problem-solving skills.
Familiarity with TCNA standards
Legal work authorization requirements

Responsibilities

Representing the company in the field to our customers, upholding our reputation for service and quality.
Ensures efficient workflow in the field.
Monitors homesite readiness using company tracking system.
Verifies quality and completion of installations, coordinating corrections with the installer.
Identify root cause for problems arising in the field.
Serves as the on-site contact for Builders to ensure they are pleased with JF’s field performance.
Identifies issues in the field and develop solutions.
Ensure installer’s work is held to Just Floors and Industry standards.
Facilitates communication between Builders and Account Coordinators.
Facilitates communication between Installers and JF Administrative personnel.
Grows and nurtures relationships with Builders.
Performs Site audits on every installation using mobile-based auditing applications.
Regularly participates in opportunities to increase knowledge and experience in their field.
Ensure all installers use the proper PPE as needed.
Ensures tools and equipment used by installers are maintained in safe operating condition.
Coordinates with Operations Manager for regular Installation/Field Ops Meetings.
Travelling to jobsites across the Just Floors area of operation.
Performs other duties as necessary to ensure jobs are completed on schedule and on budget.
Inspect and report on quality and defects.
Develop and implement solutions to problems.