Field Manager - Final Mile

Werner Enterprises•Little Rock, AR
•Onsite

About The Position

We are seeking a Field Area Delivery Operations Manager who will support and own the overall delivery operations of an assigned dedicated account and on-site staff to ensure transportation service expectations are met for a brand-new White Glove appliance start up to support a 7 day business model. Must be able to work flexible schedules including weekends and holidays and be available to address operational issues in real time.

Requirements

  • Minimum 3-5 years of experience in warehouse management, distribution, and four wall inventory control - preferably in big box consumer goods or last-mile distribution.
  • Communicates effectively.
  • Demonstrates effective leadership.
  • Solves problems and makes decisions independently and proactively.
  • Manages multiple priorities and deadlines.
  • Uses computers and software programs proficiently.
  • Exhibits ability to read, write, talk and hear; add, subtract, multiply and divide; and lift and/or move up to 80 lbs. as required.
  • Valid Driver’s License /Road Warrior to support 6 locations.

Nice To Haves

  • 3-5 years effective in managing Consumer Goods / Delivery / Transportation / Appliance / Installations - Remote teams or drivers.

Responsibilities

  • Performs supervisory responsibilities to effectively manage personnel including interviewing, hiring, training, planning, assigning work, appraising performance, disciplining, addressing complaints and resolving problems.
  • Establishes and maintains positive working relationships to meet or exceed customer expectations while optimizing the transportation network.
  • Develops, implements and refines department policies and procedures to ensure overall effective departmental performance.
  • Schedules loading/unloading appointments and dispatches equipment as needed to assure daily on-time delivery.
  • Explores, implements and manages cost saving opportunities.
  • Road Warrior - Travels to area cross docks / showrooms (from 5 – 8 locations)
  • Adheres to company policies and procedures and ensures compliance.
  • Receives and carries out instructions.
  • Maintains regular and predictable attendance.
  • Recruits the owner operators – independent delivery contractors (of 26 ft box trucks)
  • Support the delivery of “White Glove” appliances in throughout the state of Texas

Benefits

  • medical
  • dental
  • vision plans
  • 401(k) plan
  • stock purchase plan
  • paid time off
  • life insurance
  • disability plans
  • other optional supplemental coverage
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