About The Position

The Field Maintenance Technician is responsible for completing repairs and maintenance at assigned stores and identifies further recommended actions. This role involves performing specific store repairs, installation, replacement, and maintenance tasks such as carpentry, minor plumbing, interior and exterior painting, drywall, tiling, light bulb replacement, and counter and cabinet work. The technician will ensure repairs are completed within a specified time based on priority codes for approximately 10 to 15 primary assigned stores, and potentially more when special business needs dictate. The role also includes scheduled visits to assigned areas to keep equipment clean and in good operating condition, including monthly beverage equipment maintenance and semi-annual HVAC and refrigeration preventative maintenance. Planning efficient and cost-effective daily routes is essential. The technician will prepare stores for remodels, openings, and project work, support Public Relations during opening celebrations, and maintain the integrity of the asset tagging system. Reporting and maintaining necessary paperwork and electronic communication, including invoicing and payroll documents, is also a key responsibility. The technician will notify the Lead Technician when company standards are not being met by internal or external service providers and perform other duties as requested by the Lead Technician.

Requirements

  • Ability to work well individually as well as in a team environment
  • Excellent communication skills, written and oral
  • Excellent customer service skills
  • Must maintain a valid driver’s license and car insurance
  • Must be able to work independently, with little or no supervision
  • Ability to occasionally lift/push/pull/carry up to 72 lbs
  • Ability to frequently lift/push/pull/carry up to 40 lbs
  • Ability to climb and perform various functions on a ladder at a height of approximately 30 feet.
  • Must be able to perform the following physical actions repetitively and for long periods of time: standing, crouching, bending, reaching above the shoulders, reaching below the waist, reaching horizontally, squatting, climbing, kneeling, pushing, pulling, and grasping firmly.
  • Requires extensive travel, 5 days per week and will include evening and weekend hours
  • Ability to successfully complete the Technician 20 skills test
  • Obtain training certifications as required
  • High School diploma or GED, preferred
  • 3+ years of experience as a General Craftsman

Responsibilities

  • Perform specific store repairs, installation, replacement, and maintenance tasks such as carpentry, minor plumbing, interior and exterior painting, drywall, tiling, light bulb replacement, and counter and cabinet work.
  • Ensure repairs are completed within a time specified by priority codes for approximately 10 to 15 primary assigned stores, and potentially more when special business needs dictate.
  • Visit all stores in their assigned areas on a scheduled basis to keep the assigned equipment clean and in good operating condition, including beverage equipment monthly and semiannual HVAC and refrigeration PMs.
  • Plan daily routes that are efficient and cost effective.
  • Prepare and coordinate store for remodel, openings, and project work as specified by the Lead Technician.
  • Support Public Relations during opening celebrations.
  • Maintain the integrity of the asset tagging system including tag audits, transferring assets and setting up assets in new and remodeled stores.
  • Maintain and report all necessary paperwork and electronic communication as determined by the Lead Technician Supervisor in a prompt, orderly and timely manner, which includes invoicing and payroll documents.
  • Notify the Lead Technician when company standards are not being met by internal or external service providers.
  • Perform other duties requested by Lead Technician when the business need dictates it.

Benefits

  • Employee Stock Ownership Plan (ESOP)
  • Tuition Reimbursement
  • 401(k) Plan
  • Medical/Dental/Prescription Coverage
  • Flexible Spending Accounts (Health Care & Dependent Care)
  • Employee Assistance & Wellness Programs
  • Employee Credit Union
  • Paid Time Off
  • Employee Resource Groups
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