Field Maintenance Technician

Chartis Federal•Marfa, TX

62d

About The Position

Chartis Federal is seeking a Field Maintenance Technician to provide preventive and corrective maintenance, fault isolation, and sustainment support for U.S. Customs and Border Protection mobile surveillance systems, including approximately 165 Mobile Video Surveillance Systems (MVSS/MVSS-R) and 90 Mobile Surveillance Capability systems (MSC/MSC-Lite). The systems support U.S. Border Patrol operations along the southern and northern borders. The role involves hands-on maintenance, troubleshooting, and repair of mobile surveillance platforms, tactical communications and Land Mobile Radio (LMR) equipment, and related command-and-control systems to reduce downtime and maintain operational availability. The technician works at sustainment facilities and remote sites, manages forward-deployed spares, documents maintenance and asset information, and may travel locally or regionally within the assigned area of operation.

Requirements

At least 3 years of experience in tactical communications installation and integration, electronic systems repair, mobile surveillance system maintenance, testing, programming, troubleshooting, and design, or equivalent.
Valid state-issued driver's license, required for travel to repair and maintenance sites.
Current Gantry Crane Operator certification, or ability to obtain certification within 180 days of hire.
Ability to lift objects in excess of 50 lbs., climb ladders and mobile systems, and work outdoors or in field conditions, including extreme weather.
U.S. citizenship; lawful permanent resident status is not accepted for this contract.
Must satisfy CBP pre-screening requirements: no felony conviction within the past 36 months and no illegal drug use within the past 12 months.
Must obtain a favorably adjudicated Tier 4 (T4) or Tier 5 (T5) background investigation.
Must complete DHS IT Security Awareness Training and Privacy Training and sign the DHS Rules of Behavior within 30 days of assignment.

Nice To Haves

Experience maintaining CBP/DHS mobile surveillance systems (MVSS, MSC) or similar tactical or border security technology.
Forklift Operator certification.
Experience with ILSS/Maximo or comparable logistics and asset-tracking systems.
OSHA and ANSI/TIA safety training or certification.

Responsibilities

Perform preventive and corrective maintenance, fault isolation, and removal or replacement of failed Line Replaceable Units (LRUs) on mobile surveillance, tower, and sensor network systems.
Troubleshoot and restore proprietary system software to full operational capability.
Assist Sector Fleet with recovering surveillance systems and equipment mounted on disabled trucks.
Work within CBP sustainment support facilities and manage forward-deployed spares.
Complete Organizational and Intermediate Level maintenance according to system maintenance manuals, maintenance plans, and SOPs.
Document maintenance actions, inventory, and asset condition in the Integrated Logistics Support System (ILSS)/Maximo.
Support installation, integration, testing, programming, and troubleshooting of LMR and tactical communications equipment.
Escalate maintenance issues that cannot be resolved locally to the immediate supervisor within 48 hours.
Provide Help Line telephonic support during normal business hours, 0600–1800 local time.
Travel locally or regionally, up to 25%, within the assigned area of operation to maintain surveillance technologies.
Operate specialized equipment, including gantry cranes, pallet jacks, hoists, and forklifts, in support of sustainment activities.
Climb ladders and mobile systems safely to perform maintenance and repairs at elevated heights.