Field Maintenance Technician

Arby's (DRM Arby's)•Sioux Falls, SD
•$23 - $25

About The Position

DRM, Inc., an Omaha-based company that owns and operates 118 Arby’s restaurants across multiple states, is hiring a Field Maintenance Technician to perform maintenance, repairs, and upkeep at its restaurants. The role includes preventative maintenance and repair of buildings, equipment, plumbing, electrical systems, and other fixtures, as well as light janitorial, carpentry, and seasonal grounds work. The technician also handles maintenance requests, coordinates with vendors, maintains supplies and a company vehicle, and communicates with restaurant operations and leadership. Work may involve ladders and restaurant rooftops, occasional overnight travel to another market, and evening or weekend phone calls. Overtime requires approval.

Requirements

  • High school diploma or GED.
  • One to two years of building maintenance or light construction experience, including carpentry, painting, electrical, and mechanical operations, or a similar combination of education and experience.
  • Valid driver’s license with an acceptable driving record and proof of valid auto insurance.
  • Knowledge of safe working practices and OSHA regulations.
  • Negotiation skills and cost-estimation ability.
  • Effective oral and written communication skills and excellent interpersonal skills.
  • Computer literacy and smartphone literacy.
  • Flexible and efficient time management skills and the ability to prioritize workload.
  • Ability to travel to and from assigned maintenance locations.

Responsibilities

  • Perform routine preventative maintenance and repair physical structures, equipment, plumbing, painting, roofing, concrete, asphalt, drywall, and electrical systems; install fixtures and equipment in stores.
  • Complete the Top 10 List at restaurants.
  • Follow general food safety practices and brand standards in restaurants.
  • Perform light janitorial work, including power washing, lot striping, vent cleaning, refrigeration coil cleaning, and light fixture lens cleaning.
  • Perform light carpentry, including tile, cabinetry, fence, and wallpaper repair; caulking; and minor E.I.F.S. repair.
  • Perform seasonal grounds maintenance, including lawn and garden care and snow removal when necessary.
  • Climb ladders, including extension ladders and restaurant wall-mounted ladders, and perform rooftop work and maintenance.
  • Assess repair needs and determine whether repairs should be done personally or by an outside vendor based on cost efficiency.
  • Negotiate vendor service bills and obtain two to three bids for review and approval by the Lead FMT and direct supervisor.
  • Purchase and maintain limited inventories of job-related supplies, parts, tools, and materials in the company vehicle.
  • Clean the workspace after repairs or projects, ensure project completion, and verify that final repairs meet DRM standards.
  • Review and complete daily EcoTrak maintenance support and service requests in a timely manner.
  • Maintain professional working relationships with operations and ensure work is completed efficiently and promptly.
  • Maintain a positive attitude and teamwork and positive relationships between operations and the field maintenance team.
  • Communicate professionally and productively, verbally and through email and text, with all levels of leadership.
  • Maintain the preventive maintenance schedule and log and report them to the Lead Field Maintenance Technician and direct supervisor.
  • Manage and follow through with vendors.
  • Maintain the company vehicle, report maintenance and repairs to the Lead Field Maintenance Technician and direct supervisor, and follow the Driver Safety Policy.
  • Take evening or weekend phone calls when required; obtain approval from the Lead Field Maintenance Technician and direct supervisor for overtime.
  • Use tools safely and adhere to the Safety Policy.
  • Travel to and from assigned maintenance locations and occasionally travel overnight to another market.
  • Perform other related duties as required and assigned by management.

Benefits

  • 50% food discounts/free meal benefit
  • Medical, dental, and vision benefits
  • Life insurance
  • Long-term disability
  • Short-term disability
  • Paid time off
  • 401(k) savings plan
  • Years of Service Program
  • Bonus opportunities
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