Field Maintenance Technician I
About The Position
TransCore (TCI), a subsidiary of ST Engineering, is seeking a Technician I – Preventative Maintenance to join its team in Orlando, Florida. The position performs preventive maintenance, inspections, testing, troubleshooting, repairs, and documentation on toll collection systems, roadway communications equipment, video surveillance systems, lane equipment, and associated transportation technology infrastructure. It supports the reliability and availability of customer systems through scheduled maintenance and corrective actions when required. The technician services and maintains field equipment, responds to service calls and alarms, diagnoses faults, conducts functional checks, and restores equipment to operational status. The role involves maintaining records and inventory, operating company vehicles and field support equipment, and providing on-call support as needed. Work may take place indoors or outdoors and may involve travel to customer, project, or work locations, including locations more than 100 miles from the reporting location. A rotational schedule may include nights, weekends, holidays, and extended hours based on operational requirements.
Requirements
- High school diploma, GED, or equivalent combination of education, training, and experience preferred.
- Typically requires 0–2 years of related experience.
- Must possess and maintain a valid driver's license and meet TransCore's driving requirements; driving is an essential function.
- Ability to safely operate bucket trucks and perform work at elevated heights, with or without reasonable accommodation.
- Ability to troubleshoot and resolve routine equipment and system issues.
- Strong attention to detail and ability to accurately document maintenance activities, work orders, and service records.
- Ability to learn new technologies, tools, and processes.
- Ability to use hand tools and work with electronic components and equipment.
- Ability to communicate effectively and collaborate in a team environment.
- Ability to follow written and verbal instructions, policies, procedures, and safety requirements.
- Ability to work a rotational schedule, including nights, weekends, holidays, and extended hours based on operational requirements.
Nice To Haves
- Experience with tolling systems, communications equipment, networking, electronics, computer hardware, or transportation technology infrastructure.
- Basic knowledge of electrical, electronic, networking, computer hardware, and Microsoft Windows operating systems.
- CompTIA A+ certification.
- Familiarity with toll collection systems, roadway technology systems, or intelligent transportation systems (ITS).
- Experience with networking and communications equipment.
Responsibilities
- Perform scheduled preventive maintenance on tolling infrastructure and associated field equipment.
- Service, install, troubleshoot, maintain, and repair customer equipment and related systems on site.
- Inspect, test, clean, calibrate, and document maintenance activities for tolling devices and equipment.
- Perform preventive and corrective maintenance on video surveillance equipment, lane devices, toll collection equipment, network communications equipment, RF equipment, switches, antennas, UPS units, cabling, and related infrastructure.
- Install, configure, and maintain electronic equipment, wiring, component systems, firmware, and associated hardware, including upgrades and modifications.
- Respond to maintenance requests, service calls, and system alarms within established timeframes.
- Diagnose system issues, isolate faults, and replace hardware, software, modules, and printed circuit boards as needed.
- Conduct field testing, equipment verification, and functional performance checks.
- Complete reports, logs, maintenance records, work orders, and shift-to-shift communications in accordance with policies, procedures, and customer requirements.
- Maintain spare equipment, tools, inventory, and replacement parts according to established guidelines.
- Operate company vehicles, bucket trucks, and other field support equipment as required.
- Provide on-call support, including nights, weekends, and holidays, as required.
- Comply with applicable safety policies, procedures, and operational requirements.
- Restore equipment to operational status as quickly as possible.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
