Field Maintenance Technician I

TransCore•Orlando, FL
•Onsite

About The Position

TransCore (TCI), a subsidiary of ST Engineering, is hiring a Technician I – Preventative Maintenance in Orlando, Florida. This role performs preventive maintenance, inspections, testing, troubleshooting, repairs, and documentation for toll collection systems, roadway communications equipment, video surveillance systems, lane equipment, and related transportation technology infrastructure. The position supports the reliability and availability of customer systems through scheduled maintenance and corrective actions when needed. The technician services, installs, configures, tests, and maintains field equipment and associated electronic systems, wiring, components, firmware, and hardware. The role responds to service requests and alarms, diagnoses faults, performs replacements and upgrades, documents work, and maintains tools, spare equipment, inventory, and replacement parts. It may involve operating company vehicles and bucket trucks, working at elevated heights, travel to customer or project locations, and on-call or rotational coverage during nights, weekends, holidays, or extended hours.

Requirements

  • High school diploma, GED, or an equivalent combination of education, training, and experience preferred.
  • Typically requires 0–2 years of related experience.
  • Experience with tolling systems, communications equipment, networking, electronics, computer hardware, or transportation technology infrastructure is preferred but not required.
  • Must possess and maintain a valid driver's license and meet TransCore's driving requirements.
  • Ability to safely operate bucket trucks and perform work at elevated heights, with or without reasonable accommodation.
  • Basic knowledge of electrical, electronic, networking, computer hardware, and Microsoft Windows operating systems preferred.
  • Ability to troubleshoot and resolve routine equipment and system issues.
  • Strong attention to detail and ability to accurately document maintenance activities, work orders, and service records.
  • Ability to learn new technologies, tools, and processes.
  • Ability to use hand tools and work with electronic components and equipment.
  • Ability to communicate effectively and work collaboratively in a team environment.
  • Ability to follow written and verbal instructions, policies, procedures, and safety requirements.
  • Ability to work a rotational schedule, including nights, weekends, holidays, and extended hours based on operational requirements.

Nice To Haves

  • CompTIA A+ certification preferred.
  • Familiarity with toll collection systems, roadway technology systems, or intelligent transportation systems (ITS) preferred.
  • Experience with networking and communications equipment preferred.

Responsibilities

  • Perform scheduled preventive maintenance on tolling infrastructure and field equipment.
  • Service, install, troubleshoot, maintain, and repair customer equipment and related systems on site.
  • Inspect, test, clean, calibrate, and document maintenance activities for tolling devices and equipment.
  • Perform preventive and corrective maintenance on video surveillance equipment, lane devices, toll collection equipment, network communications equipment, RF equipment, switches, antennas, UPS units, cabling, and related infrastructure.
  • Install, configure, and maintain electronic equipment, wiring, component systems, firmware, and associated hardware, including upgrades and modifications.
  • Respond to maintenance requests, service calls, and system alarms within established timeframes.
  • Diagnose system issues, isolate faults, and replace hardware, software, modules, and printed circuit boards as needed.
  • Conduct field testing, equipment verification, and functional performance checks.
  • Complete reports, logs, maintenance records, work orders, and shift-to-shift communications accurately and in accordance with applicable policies, procedures, and customer requirements.
  • Maintain spare equipment, tools, inventory, and replacement parts according to established guidelines.
  • Operate company vehicles, bucket trucks, and other field support equipment as required.
  • Provide on-call support, including nights, weekends, and holidays, as required.
  • Comply with applicable safety policies, procedures, and operational requirements.
  • Restore equipment to operational status as quickly as possible.
  • Perform other duties as assigned.
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