Field Machinery Technician

Viridian Staffing • Tampa, FL

1d • $23 - $25 • Hybrid

About The Position

Viridian Staffing's Client is looking for a customer-obsessed Field Equipment Service Technician to provide on-site training globally for an equipment manufacturing company based out of the Tampa, Florida, area. This position is based in Tampa, Florida, and in office attendance is required unless traveling. You will use your problem solving and active listening skills to onboard and educate new customers, listen and document their feedback and partner with internal teams to help them understand the end user experience so continuous improvement is achieved. You will also use your 2+ years of experience in training development and delivery, to provide a training experience that ensures the ongoing success of the use of purchased products. As an electrical or mechanical Subject Matter Expert (SME), you will develop and implement training programs and assist them with troubleshooting, both virtually and in person. You're known for your exceptional communication skills, along with your ability to build lasting relationships with customers. You are able to use your background in electrical or mechanical tech support, along with your active listening and analytical skills, to understand customers' pain points and troubleshoot these issues. If you are known for your attention to detail, constant quest for improvement, are a proactive thinker and are able to thrive in a fast-paced environment, then this could be the right role for you.

Requirements

• 2+ years of experience in training development and delivery.
• Background in electrical or mechanical tech support.
• Exceptional communication skills.
• Ability to build lasting relationships with customers.
• Active listening and analytical skills.
• Attention to detail.
• Proactive thinker.
• Ability to thrive in a fast-paced environment.
• Current driver's license.
• Passport.

Responsibilities

• Provide on-site training globally for customers.
• Onboard and educate new customers.
• Listen and document customer feedback.
• Partner with internal teams to understand the end user experience for continuous improvement.
• Develop and implement training programs.
• Assist customers with troubleshooting, both virtually and in person.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed