Field Laboratory Rep.

Dominion Diagnostics LLCBarre, VT

About The Position

This role is a critical part of the quantitative drug testing analysis performed by Dominion Diagnostics. You will be responsible for efficiently and safely obtaining urine samples from patients, entering patient information into the electronic requisition form and packaging and shipping all specimens to the laboratory for the purpose of analysis.

Requirements

  • Strong customer service skills
  • Must be reliable
  • Computer skills – must be able to work in multiple programs and windows, manage email and data entry.
  • Communicate clearly and concisely with accuracy, credibility and confidence.

Responsibilities

  • Facilitate the collection, processing, and shipping specimens.
  • Follow departmental policies to correctly identify the patient before any specimen is obtained.
  • Properly label and document the specimens.
  • Prepare specimens for shipment.
  • Demonstrate customer service, compassion and appropriate communication when interacting with patients, physicians, and clinic staff.
  • Follow Universal Precautions, OSHA standards, HIPAA, and strictly adhere to compliance guidelines.
  • Maintain open communication with supervisor including notification of low volume shifts, unusual problems or deviations from established procedures.
  • Maintain neat, clean, orderly patient/work areas at all times.
  • Maintain an adequate inventory level of supplies.
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