Female Field Laboratory Representative (FLR)

Dominion Diagnostics LLCEllsworth, ME
Onsite

About The Position

Dominion Diagnostics is the premier provider of comprehensive clinical quantitative urine drug testing, medication monitoring, and support services nationwide. Serving hundreds of clients in a variety of medical specialties, we provide actionable information to improve patient care and medical outcomes in the treatment of Chronic Pain and Addiction Medicine. While our main headquarters is located in North Kingstown, Rhode Island, we have employees located throughout the country. Postition Overview: We are seeking a Field Laboratory Representative (FLR) to join our team at the Ellsworth Patient Service Center. This full-time, entry-level medical field position plays a vital role in our quantitative drug testing analysis. Schedule: MONDAY 8:00 AM - 6:30 PM, WEDNESDAY 8:00 AM - 5:00 PM & THURSDAY 8:00 AM - 6:30 PM

Requirements

  • Punctuality and reliability, with a strong commitment to consistent attendance.
  • Exceptional customer service skills to ensure a positive experience for patients and clients.
  • Strong communication abilities, both written and verbal, with the ability to remain professional, calm, and courteous under pressure.
  • Basic computer and data entry skills, including proficiency in Microsoft Office, email communication, and internet applications.
  • Ability to perform physical activities such as frequent walking, sitting, bending, lifting, stooping, kneeling, reaching, twisting, and squatting.

Responsibilities

  • Provide a welcoming and professional experience for all patients.
  • Collect urine specimens while adhering to company policies and procedures.
  • Accurately enter patient and requisition data into electronic systems.
  • Maintain inventory of collection supplies and reorder as needed.
  • Ensure all documentation is completed with a high level of accuracy.
  • Adhere to HIPAA regulations and company compliance policies.
  • Work efficiently as part of a collaborative laboratory team.
  • Maintain a clean and organized office space.

Benefits

  • Our comprehensive benefits package includes medical, dental, and vision coverage
  • a 401k plan with an employer match
  • paid time off
  • employer-paid life and disability insurance with additional buy-up coverage options
  • tuition and continuing education reimbursement
  • other voluntary benefits
  • an annual bonus may be paid to eligible employees based on organizational and individual performance
  • Employees and their family members have full access to our Employee Assistance Program, which includes resources for work/life solutions, such as one free legal consultation and referrals for emotional support/counseling
  • We have several employee recognition programs and were awarded Best Places to Work in RI for the past 4 years in a row and most recently Great Places to Work Certified 2024 a national recognition!
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