Field IT Project Manager II

Mattress Firm • TX - Virtual, TX

1d • $85,000 - $90,000 • Remote

About The Position

The (REMOTE) Field IT Project Manager II is responsible for planning, overseeing and leading projects from ideation through to completion. This includes managing project plans, providing budget updates to forecast projections, and maintaining critical path milestone tracking to ensure successful and on-time project completion. Mattress Firm is America's largest specialty mattress retailer, committed to recruiting and hiring those who share our passion for making a difference every day. We have grown to more than 2,400 stores nationwide, supported by a team of more than 6,000 Sleep Experts®. Our common goal—to help others get great zzz’s—unites us, no matter our differences. We were named one of Newsweek’s Most Loved Workplaces of 2024!

Requirements

• Bachelor's Degree Business, Technical or Project Management or related field, and/or equivalent experience preferred
• 3+ years Project Management experience required
• Retail or Technology project management experience preferred
• Experience coordinating with contractors or third-party vendors preferred
• Adapts to new situations, changes, and shifts strategies to meet different types of challenges.
• Strong organizational skills with the ability to build and manage project timelines.
• Skilled in initiating, structuring and carrying out steps to complete projects and tasks.
• Ability to work independently while thriving in a highly collaborative and fast-paced environment.
• Problem-solving mindset and a proactive approach to troubleshooting.
• Ability to think creatively and express an inner ideal into an artistic, creative or aesthetic form.
• Skillful in compiling, organizing and using data to enhance planning and effectiveness.
• Exceptional verbal and non-verbal communication skills, including the ability to facilitate meetings and deliver presentations.
• Ability to collaborate and work effectively with cross-functional teams.
• Ability to manage budgets, handle invoicing, and oversee hardware procurement.
• Microsoft Office Products (specifically Intermediate to advanced skills with MS Excel): High
• Knowledge of project management disciplines: Medium
• Legal authorization to work in the United States without the need for sponsorship.
• We require proof of eligibility to work in the United States.

Nice To Haves

• Basic understanding of Telecom concepts. (For IT-Focused Projects)
• Familiarity with IT hardware used in retail stores. (For IT-Focused Projects)
• Coordinating ongoing relationship management with external IT vendors. (For IT-Focused Projects)
• Project management certification preferred

Responsibilities

• Build, lead and provide follow-up on project plan updates, budget updates for forecast projections, and time tracking for budget projections on projects of large scope and budget.
• Maintain critical path milestone tracking to give visibility to progress on projects.
• Coordinate with the project team identifying requirements, allocating resources, estimating budgets, and developing project delivery timelines.
• Report on impact of resource constraints.
• Establish rapport and meet regularly with key leaders in the organization regarding business priorities and needs.
• Lead change request and functionality release process ensuring scope controls are maintained.
• Apprise Senior Management and project sponsors of concerns with project status, budget, scope, etc. and coordinates with the team to resolve issues timely.
• Develop status updates and executive presentations for steering team meetings.
• Analyze status and present KPIs to the Executive team to provide insight into milestone progress, budget, and issues in order to ensure a quality delivered solution.
• Handle invoicing processes and oversee the ordering of hardware required for projects as needed.
• Ensure timely and accurate procurement.
• Ensure all project lifecycle standards are adhered to by the project management team.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
• Communicate professionally with all internal and external contacts.
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and Company operations.
• Facilitate project coordination meetings, liaising with cross-functional teams, and providing regular project updates.
• Contribute to the creation of training materials for end users.
• Provide troubleshooting support and maintain issue tracking logs to ensure rapid resolution of technical challenges.
• Collaborate cross functionally to clarify, address, and set solution path to resolve business problems.
• Work with third-party vendors to manage and coordinate project tasks, ensuring seamless integration of vendor solutions.
• Complete other projects and special assignments as requested by supervisor and/or Senior Management.
• Execute Company initiatives and other activities requested by supervisor.
• Updates job knowledge by participating in educational opportunities.
• Contribute ideas on ways to optimize or improve the team, the department, and the Company.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level