Field Investigator

Gallagher•Village of Pleasantville, NY

4h•Onsite

About The Position

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. You’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Gallagher Bassett is the premier provider of global claims, loss control, and risk management consulting services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of our professionals, all committed to going beyond expectations. Gallagher Bassett Technical Services (GBTS) division is seeking self-motivated, detail-oriented, reliable, qualified, experienced insurance Field Investigators in New York City Metropolitan area. Qualified candidates must be independent investigators (no agencies). The role offers a pay of $24/hr during up to 3 months of training, increasing to $28-$36/hr after training, with opportunity for overtime pay at 1.5x the full hourly rate, potentially earning $80K to $120K/yr. Paid mileage is also provided. Hours are varied depending on cases, with an expectation to be available during business hours. Candidates should have field investigator, construction claims, or related field investigative experience.

Requirements

Bachelor's degree and 3 years related experience required.
Excellent verbal/written communication skills
High school diploma, GED, or equivalent.
Minimum of 1 year of field investigation experience in claims or “related” field experience and some knowledge of accepted insurance industry standards and practices.
Valid Drivers’ License and insured, registered, and well-maintained vehicle is required.
Proficiency in basic computer skills including experience with Microsoft Outlook, Word, Excel, etc.
Must be able to adapt to a flexible work schedule including evenings and weekends.

Nice To Haves

Construction sector claims investigation experience a plus.
Associate or bachelor’s degree in related field, but not required.
Current and Valid Public Notary.
OSHA 30 hr. Construction Safety Certification.
Bi-lingual (Fluent Spanish) and/or other languages.

Responsibilities

Conducts full field investigations related to insurance claims, including scene investigations, signed / recorded statements, and locates for multi-lines of insurance, including construction claims, worker’s compensation, general liability, etc.
Investigate claims as directed, write technical reports, prepare photographic displays and diagrams, and interpret related internet data.
Manage case load and work efficiently in the field.
Track time and expenses.
Perform and complete internal and external on-line training as required for the position.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
Expense and mileage reimbursement