Field Interviewer - NCI Project

Vital ResearchLaramie, WY
Hybrid

About The Position

Vital Research is seeking contracted Field Interviewers for a statewide project in Wyoming focused on assessing the quality of life and satisfaction of individuals receiving state-supported services. This role involves collecting confidential survey data through phone, Zoom, or in-person interviews using a company-provided tablet and software. Field Interviewers will work independently, managing their own schedules while meeting project requirements and deadlines. The data collected will help inform and improve service delivery in areas such as access to essential services, communication with providers, choice and quality of services, medical transportation, personal safety, and community inclusion. This is an independent contractor position with flexible scheduling.

Requirements

  • Experience conducting interviews, surveys, or working in research settings
  • Excellent communicator who builds trust and rapport with participants
  • Worked with aging, disabled, or underserved populations
  • Comfortable contacting participants by phone, video, or in-person
  • Demonstrate strong attention to detail and excellent organizational skills
  • Comfortable using tablets, downloading mobile apps, and using other digital tools to complete tasks efficiently
  • Enjoy working independently and managing your own schedule
  • Have access to a personal vehicle for in-person interviews

Nice To Haves

  • Background in social services or community outreach
  • Passion for serving the local community

Responsibilities

  • Reach out to participants from a provided list and schedule/complete surveys
  • Conduct 1 survey per day or 5 surveys per week using assigned tools and protocols
  • Accurately capture participant responses using company-provided tablets and software, with high attention to detail and confidentiality
  • Maintain professionalism, empathy, and cultural sensitivity in all interactions
  • Communicate regularly with the research team for updates and support
  • Utilize provided translation service to administer surveys as needed to non-English-speaking participants, undergoing training to use systems properly.

Benefits

  • Flexibility in schedule
  • Autonomy in work
  • Meaningful work
  • Company-provided tablet and software
  • Training and orientation provided
  • $50 upon completion of pre-training modules
  • $300 upon completion of virtual training
  • $50 upon completion of a skills assessment and mock interview
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