Remote Bilingual Field Interviewer (Vietnamese/English)
About The Position
Vital Research, in collaboration with various PACE programs, is seeking contracted Field Interviewers to serve as independent contractors for survey projects that aim to improve participant satisfaction. PACE projects aim to gather valuable insights into topics such as access to essential services, communication with providers, choice and quality of services, medical transportation, personal safety, and community inclusion and empowerment. This is a remote position where interviewers will conduct semi-structured interviews via phone with older adults from diverse backgrounds.
Requirements
- Bilingual English/Vietnamese with the ability to fluently speak, read, and write in both English and Vietnamese is required.
- Self-driven and comfortable working independently in a remote setting.
- Tech-savvy, with proficiency in Zoom and other web-based platforms.
- Comfortably working with individuals with disabilities, with sensitivity to their needs.
- Excellent communication skills to build trust and establish rapport with participants.
- Equipped with a personal computer and a secure Wi-Fi connection.
- Organized and attentive to detail to ensure accurate completion of tasks.
Nice To Haves
- Previous experience in research fieldwork, especially interviewing or observational roles.
- Familiarity with working with individuals with disabilities, group homes, or day centers.
- Sales-minded individuals who are energetic and resilient.
- Interest in professional development for future social research roles or graduate school.
Responsibilities
- Conduct remote semi-structured interviews (via Phone) with older adults from diverse cultural, ethnic, and socioeconomic backgrounds.
- Gather meaningful feedback on participants' experiences and satisfaction with services.
- Independently organize and manage your interview schedule.
- Conduct interviews with empathy, creating a comfortable, unbiased environment.
- Track call dispositions and access participant information through an online file-sharing platform.
- Record interview outcomes, resolve inconsistencies, and submit findings.
- Ensure confidentiality and compliance with federal HIPAA regulations and data security.
- Maintain regular communication with Vital Research for updates and support.
Benefits
- Paid Training
- Technology to complete the project
- 1099 Contractor Flexibility to create your own schedule
- Meaningful, Rewarding Work that gives a voice to underserved communities.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
