Field Installation Technician - Oklahoma

Cleaning Technologies GroupCincinnati, OH
Onsite

About The Position

Join our Cortex Installation team as a Field Installation Technician and play a critical role in deploying innovative Cintas apparel dispensing systems across the United States. In this role, you’ll combine mechanical expertise, technical troubleshooting, customer interaction, and teamwork to deliver exceptional installation experiences for some of the nation’s leading healthcare and higher education organizations. If you enjoy working independently, tackling technical challenges, and seeing the direct impact of your work, this opportunity is for you.

Requirements

  • Strong mechanical and electrical aptitude
  • Basic understanding of computer operating systems, networking and connectivity, and technical troubleshooting
  • Ability to work independently and solve problems in the field
  • Strong communication and customer service skills
  • Valid state-issued driver’s license
  • Ability to travel extensively: Monday–Friday travel schedule, up to four weeks per month on the road
  • High School Diploma or GED required

Nice To Haves

  • Field service or installation experience preferred
  • Technical degree, certification, or vocational training preferred

Responsibilities

  • Execute installations of Cintas garment handling machines nationwide, including: Equipment unloading and placement, Mechanical assembly and setup, Network connectivity and communication verification, PLC programming and final system commissioning
  • Coordinate installation schedules and activities with Program Managers, customers, and internal Cintas teams
  • Deliver on-site demonstrations and user training for: Machine operators, Cintas MAMs and SSRs, customer maintenance personnel
  • Mentor and assist in training new installation team members in both field and manufacturing environments
  • Diagnose and resolve mechanical, electrical, and basic controls-related issues
  • Perform program updates and basic controls troubleshooting
  • Conduct detailed post-installation inspections and complete formal engineering signoff documentation
  • Accurately complete work orders, service documentation, database updates, and service reports
  • Submit weekly expense reports in a timely manner
  • Represent Engineering professionally at customer sites through exceptional communication and customer service
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