Field Installation Technician
DecisionPoint Technologies, Inc.•Philadelphia, PA
•$29 - $34•Onsite
About The Position
The Field Installation Technician will install and deploy point-of-sale (POS) hardware, networking equipment, and low-voltage infrastructure at customer locations throughout the Midwest and across the United States. This is a field-based position supporting retail stores, restaurants, warehouses, and distribution centers.
Requirements
- High School Diploma or GED required
- 2–3 years of field service experience repairing mechanical and electronic hardware
- Previous experience working in hospitals, clinics, laboratories, or other healthcare environments
- Strong troubleshooting and diagnostic skills
- Experience servicing Zebra thermal printers, barcode printers, or healthcare printing solutions
- Experience supporting network-connected printing devices
- Familiarity with HIPAA requirements and working in patient-care environments
- Excellent customer service and communication skills
- Excellent written documentation skills
- Experience managing multiple service calls while maintaining organized tools and inventory
- Strong organizational and time management abilities
- Ability to work independently with minimal supervision
- Proficiency with Microsoft Word, Excel, and Outlook
- Valid driver's license with a clean driving record
- Comfortable climbing ladders, navigating healthcare environments, and traveling throughout the assigned territory.
Nice To Haves
- Certifications related to printer repair, networking, or field service are a plus.
Responsibilities
- Install, configure, and troubleshoot POS systems, PCs, printers, scanners, routers, switches, wireless access points, and related technology.
- Pull, route, terminate, and test Cat5e, Cat6, and fiber optic cabling following industry standards.
- Perform pre-installation site surveys and identify installation requirements.
- Read blueprints, floor plans, wiring diagrams, and technical documentation.
- Collaborate with Project Managers, customers, and fellow technicians to complete projects safely and on schedule.
- Troubleshoot hardware, connectivity, and installation issues in the field.
- Maintain accurate installation documentation and project reports.
- Ensure company equipment, tools, and vehicles are properly maintained.
- Deliver outstanding customer service while representing DecisionPoint Technologies professionally.
- Perform other duties as assigned by management.
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Health Savings Account (HAS) and Flexible Spending (FSA) options
- Paid Time Off
- Company-Paid Holidays
- Company-Paid Short-Term and Long-Term Disability
- Company-Paid Life Insurance
- Employee Assistance Program (EAP)
- Professional Development Opportunities
- Monthly Technology Benefit
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
