Field Installation Technician
NextLink•Brenham, TX
•Onsite
About The Position
The Field Installation Technician requires excellent customer service skills and technical ability. The position requires completing customer installations, service visits, on-site troubleshooting, and recovery of equipment. Work is performed on site at customer locations both with a physical aspect of installing Internet equipment, as well as a technical portion of updating databases.
Requirements
- Must be professional in dress, speech, and manner.
- Ability to work independently, using sound judgement principles.
- Must demonstrate a desire to learn, supported with a love for technology.
- Must pass a drug screening test and a criminal background check.
- Must be able to use tools to install equipment.
- High school diploma or GED equivalent required.
Responsibilities
- Perform site surveys for potential customers to evaluate serviceability.
- Diagnose customer problems at service calls and restore functional service to existing customers.
- Install new customers with Internet service based on technology available, which includes mounting equipment at or above roof height, running Cat5-E or Fiber Optic cable from outside to the customer’s desired location.
- Perform other duties as assigned
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
