Field Installation & Service Technician
About The Position
This role involves traveling to customer locations such as gyms, hospitality venues, and multi-family residences to install and configure Echelon equipment, including FitHub-connected systems. The technician will be responsible for assembling, testing, and calibrating cardio and strength equipment, performing basic electrical hookups, and troubleshooting installation or connectivity issues on-site. Additionally, the role includes training staff on equipment usage and basic maintenance, coordinating with internal teams, and ensuring installations meet Echelon's brand standards and client expectations.
Requirements
- 2+ years in equipment installation, field service, or similar hands-on role
- Strong mechanical aptitude (tools, assembly, troubleshooting)
- Basic electrical knowledge (safe handling of standard power connections)
- Comfortable with technology (apps, connectivity, smart equipment)
- Ability to travel frequently (50–75%+)
- Clean driving record
- Professional, client-facing communication skills
- Reliable, fast, and detail-oriented
- Problem-solver who can handle issues on-site without escalation
- Professional who represents the brand at a high level with clients
Nice To Haves
- Experience installing gym or commercial fitness equipment
- Familiarity with connected/IoT devices or AV systems
- Experience working in gyms, hotels, or commercial environments
Responsibilities
- Travel to customer locations (gyms, hospitality, multi-family) for equipment installations
- Install and configure Echelon equipment, including FitHub-connected systems
- Assemble, test, and calibrate cardio and strength equipment
- Perform basic electrical hookups (standard outlets, low-voltage connections)
- Troubleshoot and resolve installation or connectivity issues on-site
- Train staff on equipment usage and basic maintenance
- Coordinate with internal teams on delivery timelines and install readiness
- Ensure installations meet Echelon brand standards and client expectations
Benefits
- Competitive base + travel per diem
- Bonus opportunities tied to installation volume and quality
- Growth path into Regional Install Manager / Commercial Operations
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
