Field & Infusion Nurse (RPN/LPN)

Cencora•Whitbourne, NL

4d•Hybrid

About The Position

This role is in support of Cencora's patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business. This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.

Requirements

Bachelor's degree in nursing, clinical practice, health sciences, public health, healthcare administration, or a related field, or equivalent experience required.
Professional license or registration in nursing in the applicable jurisdiction of practice required.
4+ years of experience in nursing, clinical services, care coordination, patient support, clinical documentation, or a related field required.
Flexibility in order to provide services for pre-scheduled and occasional last minute patient appointment requests
Effective organizational skills; attention to detail
Ability to communicate effectively both orally and in writing
Strong written and verbal communication skills
Able to work in both a team and independent setting
Able to travel within a geographical boundary

Nice To Haves

Certification in clinical services, care coordination, patient safety, or equivalent preferred.
Certification in case management, clinical documentation improvement, healthcare quality, or equivalent preferred.

Responsibilities

Delivers routine to moderately complex clinical services activities that support safe, accurate, and compliant care coordination, documentation, and case progression within established guidelines.
Coordinates with clinical, operational, reimbursement, and logistics partners to resolve standard exceptions and maintain continuity across connected service and care workflows.
Analyzes patient, provider, and clinical information to determine appropriate next steps, distinguish operational issues from clinical-risk signals, and escalate concerns within defined protocols.
Resolves common workflow and documentation exceptions by applying approved decision rules, service standards, and clinical process requirements to support timely and reliable outcomes.
Maintains accurate, complete, and traceable records that support quality controls, regulatory expectations, and effective handoffs across the service line.
Improves templates, job aids, and routing practices based on recurring patterns to reduce rework, strengthen consistency, and enable low-risk process enhancements within team control.
Facilitates day-to-day coordination and informal onboarding support through examples, question resolution, and clear communication of approved documentation and workflow expectations.